Field Supervisor is responsible with managing AFCFC Corporate management food service counters and collaborating with the respective Assistant Regional Manager and Regional Manager. The position includes supervising, coordinating, and analyzing the operation of the assigned food service counter to function efficiently. These will include but not limited to the following: Sushi, Sizzling Wok, Steam Table, Noodle Bars and Hot Bowl operations.
Key Responsibilities & Duties
Food Service Counter Coordination (50%)
Manage operation task and hours
Build sales and execute promotions/program
Handle customer’s complaints and feedback
Communicate with store management daily
Handle troubleshooting equipment problems
Analyze sales trend and labor control
Find potential prospective franchisee
Employee Oversight (30%)
Coordinate employee schedule and hours
Coordinate employee tasks
Interview, hire, train and supervise employees
Evaluate employees’ efficiency and productivity
Administrative Functions (20%)
Submit assignments (schedules, pays, etc.) for employees
Submit weekly data reports and business reports within company policy
Send/receive data reports from the store
Qualifications & Skills
Education: 4-year degree preferred
Experience: Minimum 3 years’ experience in the food service industry as a chef
Language: Fluent in English and computer skills
Travel: Business travel up to 80%+ of the time
Served Safe certified preferred
Must have excellent customer service skills/self motivated
Employee Offered Benefits
AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision
For further information on Franchise Opportunities with AFC,
please contact us at: (310) 604-3200 and ask for the Franchise Recruiting Department.
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