Field Supervisor (Canada)

Position Overview

Field Supervisor is responsible with managing AFCFC Corporate management food service counters and collaborating with the respective Assistant Regional Manager and Regional Manager. The position includes supervising, coordinating, and analyzing the operation of the assigned food service counter to function efficiently. These will include but not limited to the following:  Sushi, Sizzling Wok, Steam Table, Noodle Bars and Hot Bowl operations.

Key Responsibilities & Duties

Food Service Counter Coordination (50%)

  • Manage operation task and hours
  • Build sales and execute promotions/program
  • Supervise opening/closing
  • Manage inventory
  • Handle customer’s complaints and feedback
  • Communicate with store management daily
  • Handle troubleshooting equipment problems
  • Analyze sales trend and labor control
  • Find potential prospective franchisee

Employee Oversight (30%)

  • Coordinate employee schedule and hours
  • Coordinate employee tasks
  • Interview, hire, train and supervise employees
  • Evaluate employees’ efficiency and productivity

Administrative Functions (20%)

  • Submit assignments (schedules, pays, etc.) for employees
  • Submit weekly data reports and business reports within company policy
  • Send/receive data reports from the store

Qualifications & Skills

  • Education: 4-year degree preferred
  • Experience: Minimum 3 years’ experience in the food service industry as a chef
  • Language: Fluent in English and computer skills
  • Travel: Business travel up to 80%+ of the time
  • Served Safe certified preferred
  • Must have excellent customer service skills/self motivated

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision