Position Overview

An Accounts Receivable Analyst will assist in the day to day functions in the Accounts Receivable Department including but not limited to collections of past due accounts, posting daily cash receipts, analysis and resolution of sales and payment discrepancies and invoicing and billing special orders and catering.

Key Responsibilities & Duties

• Monitor aged receivable reports and initiate collection efforts. Communicate collection issues to appropriate internal and external personnel
• Review and post cash receipts on a daily basis
• Review and analyze payment discrepancies including reviewing pricing and quantity information, EDI error reports, and other documentation in order to resolve payment disputes. Communicate analysis findings to appropriate internal and/or external personnel for resolution.
• Correspond with franchisees and locations to determine details of special orders and catering orders. Generate and issue special order and catering invoices.
• Review and respond to franchisee questions and issues.

Qualifications & Skills

• Associate Degree or equivalent (combination of education credits and relevant full-time experience)
• 1 or more years of collection experience.
• Detail oriented with the ability to work on multiple tasks.
• Ability to think through and solve problems.
• Computer literate with working knowledge of Excel and Word.
• Strong written and verbal communication skills.
• Must work well in a group.

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview

Assigned to specifically develop, coordinate, and oversee the Regional Managers (“RMs”) in a designated geographical territory (“Division”), the Division Manager will be working closely with Regional Managers and providing the day-to-day oversight, guidance, and compliance efforts necessary to protect AFC brands’ integrity and expand AFC’s business and profitability in the Division. This role will also work with headquarters’ staff to accomplish daily task and will report to the General Manager or Deputy General Manager, if applicable in the chain of command.

Key Responsibilities & Duties

• Provide guidance to RMs on business operations, procedures, and strategies, as well as their interactions with franchisees (“FCs”), to drive sales and profit of all concepts at all accounts in the division.
• Monitor day-to-day operation of RMs and other field personnel in the division to ensure AFC’s standard product quality and food safety policies are properly implemented and provide retraining to them when necessary.
• Oversee scheduling for all field support staff and trainers. Ensure RMs are properly situated with resources for any opening locations; including the training needs of FCs.
• Working in conjunction with the Sales & Marketing Department in developing strong relationship with clients and responding to their needs; especially the client’s division or regional levels. Ensure all relevant market area information, internal and/or external (e.g., competitor’s information) is reported to HQ in a timely manner.
• Secure and improve profitability of the overall business operation of AFC in the division, through controlling the number of AFC management locations, providing appropriate sales forecast in store-opening and promoting appropriate commission rate, while controlling operating expenses.
• Work closely with R&D Department on new concepts and ideas and the execution of any new programs, new item launches, and new policies/procedures.
• Research market trends and competitors’ trends in Division and support R&D initiatives.
• Communicate closely with Regional Managers on all aspects of operations and ensure timely reporting of divisional information (e.g., sales, inventory, pricing, promotion results, training results) upstream to HQ is completed accurately and promptly.
• Uphold all company’s policies and procedures as part of upper management.
• Duties included but not limited to as described above.

Qualifications & Skills

• Minimum 6 – 8 years’ experience managing/supervising staff in a multi- unit environment
• Must have a successful track record of previous experience as an AFC Regional Manager, Restaurant General Management, or Executive Chef
• Be able to multitask and make pertinent decisions based upon established company policy and procedure
• Must be able to travel out of state for extended periods of time
• Must possess strong leadership ability
• Must be a team player
• Must have good communication skills, oral and written

Physical Demands

• Prolonged periods standing and walking up to 8 hours or more.
• Frequent bending, lifting, pushing, pulling of products, material, etc.
• Must be able to lift to 50 pounds at times.

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview

Temporary Sushi Chefs’ assignments are in various AFCFC sushi bars around the nation. Responsibilities include operating sushi bar and/or hot foods service counters under AFC corporate management (AFC Mgmt.) until assignment ends. Training will be provided during a 2-week orientation at AFC Headquarters.

Key Responsibilities & Duties

• Open sushi bar and/or hot food service counter i.e. Sizzling Wok, Steam Table or Hot Bowl
• Make sushi items and/or hot foods
• Post applicable promotional displays (posters, banners, etc.)
• Promote food product by demonstration/sampling
• Close sushi bar and/or hot food service counter
• Other duties as assigned

Qualifications & Skills

• High school diploma/GED preferred
• Minimum 3 years experience as a sushi chef
• Knowledge of sushi making and safe handling of food
• Served Safe certified preferred
• Must have excellent customer service skills
• Must take initiative and be able to work efficiently with minimal supervision
• Must be detail oriented

Position Overview

Advanced Fresh Concepts Franchise Corporation (AFCFC) is looking for an Administrative Assistant under the Food Safety & Quality Assurance Team who will play a vital role supporting the Food Safety and Quality Assurance Department predominately in maintaining customer confidence by way of investigating all reported customer events, contacting customers, reporting a general liability matter, following through with an appropriate resolution and data analysis.

Key Responsibilities & Duties

• Corresponding with injured customers by telephone and/or in writing to promote premier customer service and provide quick resolution of claims
• Investigating reported customer events to ensure all necessary information is accurately captured should the customer assert a claim
• Managing all claims to ensure timely and equitable resolution
• Securing physical evidence related to customer events, to assist in claims handling and potential future litigation
• Coordinating with insurance adjusters, clients, field team members, and internal department leads
• Providing prompt and continuous updates with key account partners
• Develop monthly, quarterly and annual reports
• Assess internal inspection reports for comprehensive and potential errors
• Identify gaps in reporting systems and data
• Edit inspection report errors where applicable
• Compile and file hard copy reports
• Record internal and regulatory inspection report data
• Disseminate various inspection reports and notices to appropriate parties
• Submit recurring records request to regulatory agencies
• Record receiving shipment data
• Record minutes during group and/or department meetings
• Provide support to other members of management and department as requested
• Light filing

Qualifications & Skills

• High School Diploma required
• Associate of Arts Degree or higher preferred
• 2+ years of customer service or retail experience preferred
• General knowledge of food service and food safety processes preferred
• Proficient in MS Office applications
• Type a minimum of 45 WPM
• Excellent verbal and written communication
• Excellent auditory perception
• Excellent investigative and analytical skills
• High degree of maturity, discretion, tact, and independent judgment
• Punctual and reliable
• Professional, articulate and team oriented
• Possess a high level of organizational expertise
• Highly meticulous
• Ability to adapt and excel in a fast-paced environment
• Ability to manage time efficiently and execute projects diligently
• Ability to work independently with little supervision

Employee Offered Benefits

AFCFC’s benefits package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview
This position will function as a coordinator of franchise programs and assist in the execution. This position requires attention to detail, critical thinking, vision, and creativity in carrying out duties. Responsibilities will include daily activities, short-term, and long-term projects pertaining to client and franchisee matters.
This position also requires close communication with the Division Manager and cooperation with various department personnel to ensure matters are completed accurately and on time.

Qualifications

• Education— Bachelor’s Degree, preferably in Business Administration
• Experience—At least 2 years of office experience preferably in food industry (prepared foods background), with experience in project implementation; schedule management; communication with varying levels of authority
• Languages/skills/abilities—Fluency in English; ability to work in a fast-paced environment; quick learner; positive attitude; time-management; detail oriented; ability to approach all tasks assigned in a systematic, disciplined, accurate, and thorough manner.

Primary Job Functions (85%)

1. Assist the Division Manager in reinforcing new product, promotion, and concept roll out schedule
   a. Update Department project schedule per approvals and requests received
2. Communicate signage needs to designers for creation, with specified deadlines.
3. Ensure each team lead is fully aware of current and upcoming product, and promotion, implementations.
4. Assist in the development of concept operational manuals and recipes guides
   a. Follow up with participating personnel to gather the information needed
5. Coordinate vital tasks required for AFC to attend industry tradeshows, in order to promote the company globally.
   a. Ensure AFC’s booth is appropriately staffed during setup and for the duration of the tradeshow, while still fully supporting the field staff.
6. Support the search and development of regional commissary kitchens

Other Job Functions (15%)

• Additional projects as assigned.

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview

A Sales Account Manager will be responsible with developing and fostering business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the AFC Operations. This position will also develop strategic action plans for clients/accounts to drive measurable, incremental sales revenue.

The Sales Account Manager will also identify areas of opportunity in performance and recommend tools and sales training to optimize performance of sales team. Additionally, work with individual field / office teams to identify skill development areas and properly deploy sales and marketing resources.

Key Responsibilities & Duties

• Responsible for Acquiring New Accounts and drive our sushi sales within our account.
• Clear understanding of the retail business strategies then set goals and to determine action plans to meet those goals.
• Update action plans and financial objectives quarterly.
• Identify new markets and business opportunities and increase sales.
• Implement all sales action plans related to market areas as outlined in the marketing plan.
• Conduct daily sales calls and arrange site inspection to achieve new business for AFC.
• Able to provide quick and timely responses, immediate communication to the accounts when situations arise, and develop professional long term business relationships.
• Provide the highest quality of service to the customer / products at all times.
• Participate in sales calls with members of sales team to acquire new business and/or close on business.
• Execute and support the operational aspects of business.
• Able to support services and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Work closely with Account Managers to ensure proposed rate negotiations meet the financial needs of AFCFC.
• Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.
• Assess additional training needs based on data gathered and interaction with sales team from property visits.
• Attending all department and hotel meetings as necessary.
• Targeting key accounts potential for the company.
• Develop relationships within community to strengthen and expand customer base for sales opportunities.
• Acquiring and developing new business accounts and preparing sales proposals for clients.
• Closely following up on all business leads within a 24 hour response time line to clients.

Qualifications & Skills

• Bachelor’s degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related field
• 2 to 4 years of experience in the sales and marketing or related profession
• Proven success in a similar role and environment
• Excellent customer service both internally and externally
• Excellent presentation skills with professional and hospitable demeanor and attitude
• Strong attention to detail skill

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview

Assistant Regional Manager will assist with business operations of franchised and corporate sushi bars. Some may include multiple concepts including hot food.

Key Responsibilities & Duties

• Assist with opening new location
• Visit, inspect and evaluate sushi bars to determine whether operation meets AFC standards
• Recruit for prospective franchisees
• Conduct market research
• Operate sushi bar until managed by franchisee
• Assist the Regional Manager in all aspects of the AFC business
• Conduct schedules for chefs and/or Field Supervisors
• Must be able to travel 50% of the time

Qualifications & Skills

• Minimum 4 – 6 years experience managing/supervising staff
• Must have previous experience in restaurant management and multi-line, preferably in sushi industry
• Experience in prepared packaged foods a plus
• Must be able to travel out of state for extended periods of time
• Must be a team player
• Must have good communication, oral, and written skills

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview

Temporary Sushi Chefs’ assignments are in various AFCFC sushi bars around the nation. Responsibilities include operating sushi bar and/or hot foods service counters under AFC corporate management (AFC Mgmt.) until assignment ends. Training will be provided during a 2-week orientation at AFC Headquarters.

Key Responsibilities & Duties

• Open sushi bar and/or hot food service counter i.e. Sizzling Wok, Steam Table or Hot Bowl
• Make sushi items and/or hot foods
• Post applicable promotional displays (posters, banners, etc.)
• Promote food product by demonstration/sampling
• Close sushi bar and/or hot food service counter
• Other duties as assigned

Qualifications & Skills

• High school diploma/GED preferred
• Minimum 3 years experience as a sushi chef
• Knowledge of sushi making and safe handling of food
• Served Safe certified preferred
• Must have excellent customer service skills
• Must take initiative and be able to work efficiently with minimal supervision
• Must be detail oriented

Position Overview

Food Safety Auditor will oversee and routinely conduct inspections of franchise locations to ensure safety and sanitation procedures and regulations are maintained and compliant to SSOP, store requirements, and the state and local laws.

Key Responsibilities & Duties

• Oversee food safety and sanitation procedures for retail food service establishments
• Conduct routine inspections of franchise locations to determine compliance with SSOP, store requirements, and state and local laws
• Educate operators during routine visits on food safety, internal policies, and operational procedures
• Conduct investigations on reported matters of product quality, food service operation compliance and related categories
• Lead Food Safety Training/Discussion sessions with operators and partners
• Establish, develop, and maintain alliances with regulatory and industry partners

Qualifications & Skills

• BA/BS Degree in Biology, Food Science, Environmental Health, Microbiology, or related field
• A minimum of two years of food safety experience
• Knowledge in food safety (Retail Food Code) is required
• REHS/RS or CP-FS credential is a plus
• Experience in retail food service is a plus
• Must have a valid driver’s license and maintain an excellent Motor Vehicle Record
• Overnight travel per month—extensive
• Ability to work nights, weekends, and holidays
• Ability to manage time efficiently and execute projects diligently
• Fluent in Microsoft applications: Word, Excel, PowerPoint, Outlook
• Must have excellent oral and written communication skills; be able to converse calmly and effectively during crisis situations

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision.