Position Overview

The Receptionist will be responsible for all duties in the reception area, mail processing, and conference room scheduling within the AFC Headquarters.

Key Responsibilities & Duties

• Welcome and greet guests and contact employees or direct guests to appropriate destination.
• Monitor visitor access, maintain security log, and issue badge.
• Answer telephone, greet caller, screen, and direct caller.
• Update and maintain telephone extension directory.
• Receive all mail, log in in-coming mail (i.e. FEDEX & UPS deliveries)
• Sort and deliver in-house mail to appropriate department or employee.
• Process out-going mail including USPS, FEDEX and UPS.
• Maintain conference and meeting room bookings. Schedule meetings as needed manually/ electronically.
• Maintain conference room tidiness.
• Maintain lobby appearance and manage reception area inventory.
• Provide other general administrative and clerical support.
• Other duties as assigned

Qualifications & Skills

• Education: High School Diploma (college degree is a plus)
• Must have 2 or more years of related experience (preferably as a receptionist or clerical admin)
• Ability to speak Burmese, Korean, or Chinese language is a plus
• Must have previous experience with Microsoft Office (i.e. Outlook, Word, Excel)
• Must have excellent customer service skills
• Must have excellent oral and written communication skills and able to communicate effectively on all levels
• Must be able to work in a fast-paced environment
• Must be detail oriented
• Must take initiative and be able to work efficiently with minimal supervision
• Must be able to approach all tasks in a systematic, disciplined, accurate and thorough manner
• Must be a team player

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview

The Nutrition & Labeling Compliance Assistant is an entry-level position that supports R&D innovation in two main ways: (1) expediting new ingredient and supplier approval and (2) generating nutrition, allergen, and ingredient statements for recipes. This position will work with the Procurement Team to review and approve new ingredients and suppliers, which allows AFC to innovate and improve the quality of our sushi and hot food products. Additionally, the position will maintain the ingredient and recipe database and generate accurate nutrition information for use in menus and product labels. The ideal candidate is a self-starter who is eager to learn new concepts and can work both independently and collaboratively. Training on required software and applicable regulations will be provided as necessary. This position is a great opportunity for someone who desires to begin a career in the exciting and fast-paced food service industry.

Key Responsibilities & Duties

Primary Job Functions (50%)—Ingredient Review, Approval, and Maintenance

• Obtain and review ingredient specifications and related documents from suppliers for approval
• Act as liaison between purchasing, legal, distribution teams and the ingredient suppliers throughout the entire ingredient approval process
• Develop and review new ingredient labels; revise current ingredient labels as necessary due to changes in formula or regulations

Secondary Job Functions (40%)—Nutrition & Label Compliance

• Maintain ingredient and recipe database for sushi, hot foods, new concepts; for US, Canada, and Australia
• Generate nutrition, ingredient, and allergen profiles for recipes using Genesis software
• Maintain nutrition chart and menus annually

• Assist Marketing and Regional Managers with ingredient, nutrition, and recipe-related questions

• Assist telephone and email inquiries regarding the nutrition, ingredient, and quality of our products

• Research and keep abreast of upcoming state and local regulations affecting our business i.e. plastic, warnings, disclosures

Other Job Functions (10%)

• Assist with food cost calculation
• Additional tasks as assigned

Qualifications & Skills

• Education— 4-year degree in science, food science, nutrition, or related field; or an equivalent combination of education and experience
• Proficiency in MS Office Suite, Outlook
• Working knowledge of nutrition facts panel, labeling regulations, allergens, and ingredient composition
• Strong verbal and written communication skills and ability to develop collaborative relationships across internal teams and with external clients

• Strong organizational and time management skills

• High attention to detail and ability to problem-solve independently

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview

A Sales & Data Analysis Manager will be responsible to develop and compile sales information within our system to improve profitability. This position will be working heavily with multiple departments within our organization and our clients. Also assist in the development of strategic action plans for Clients / Accounts to drive measurable, incremental sales revenue.

This position will also identify areas of opportunity in performance and unit movement of our products and recommend / review retails prices and sales data to optimize performance of the operations team. Additionally, this role will work with individual field / office teams to identify skill development areas and properly deploy sales and marketing resources.

Key Responsibilities & Duties

• Responsible for collecting and analyzing data to evaluate existing and potential clients, markets, products and opportunities; plan, develop and prepare reports accordingly.

• Develop and maintain electronic systems to track and predict seasonal demand, industry shifts and customer buying changes; plan, develop and prepare reports accordingly.
• Collect and analyze data to evaluate and report on monthly, quarterly and annual sales goals, quotas and forecasts.
• Adjust forecasts to accommodate promotional activities, consumption trends, advertising campaigns and marketing changes to prices.
• Clear understanding of the retail business strategies; utilize knowledge to establish divisional and regional targets and goals to achieve company’s objectives.
• Analyze disparate pieces of information, gathered from multiple data sources and put into an easy to understand structure using Microsoft Excel and/or an advanced database application.
• Participate in sales calls with members of field operations team to review sales trends and identify opportunities to drive sales.
• Attending all department meetings as necessary.
• Closely following up on all client inquiries within a 24-hour response time.

Qualifications & Skills

• Bachelor’s degree or 3-5 years Sales Operations or Sales Analyst related experience
• 2-3 years of relevant experience in the sales analysis or related professional area is preferred
• Proven success in a similar role and environment.
• Strong command of MS Excel and experience with SQL and general database functions. Competent with other Microsoft Office Suite applications.

• Proficient with data layout for large data sets, data tables with stat analysis, conditional formatting, advanced sorts, macros, pivot tables, etc.
• Positive attitude, flexibility and willingness to grow. Ability to work both independently and collaboratively in a team environment; empathy towards your customers and colleagues.
• Proactive approach to problem-solving; pride and attention to detail.
• 0 to 10% travel required

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview

A Sales Account Manager will be responsible with developing and fostering business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the AFC Operations. This position will also develop strategic action plans for clients/accounts to drive measurable, incremental sales revenue.

The Sales Account Manager will also identify areas of opportunity in performance and recommend tools and sales training to optimize performance of sales team. Additionally, work with individual field / office teams to identify skill development areas and properly deploy sales and marketing resources.

Key Responsibilities & Duties

• Responsible for Acquiring New Accounts and drive our sushi sales within our account.
• Clear understanding of the retail business strategies then set goals and to determine action plans to meet those goals.
• Update action plans and financial objectives quarterly.
• Identify new markets and business opportunities and increase sales.
• Implement all sales action plans related to market areas as outlined in the marketing plan.
• Conduct daily sales calls and arrange site inspection to achieve new business for AFC.
• Able to provide quick and timely responses, immediate communication to the accounts when situations arise, and develop professional long term business relationships.
• Provide the highest quality of service to the customer / products at all times.
• Participate in sales calls with members of sales team to acquire new business and/or close on business.
• Execute and support the operational aspects of business.
• Able to support services and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Work closely with Account Managers to ensure proposed rate negotiations meet the financial needs of AFCFC.
• Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.
• Assess additional training needs based on data gathered and interaction with sales team from property visits.
• Attending all department and hotel meetings as necessary.
• Targeting key accounts potential for the company.
• Develop relationships within community to strengthen and expand customer base for sales opportunities.
• Acquiring and developing new business accounts and preparing sales proposals for clients.
• Closely following up on all business leads within a 24 hour response time line to clients.

Qualifications & Skills

• Bachelor’s degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related field
• 2 to 4 years of experience in the sales and marketing or related profession
• Proven success in a similar role and environment
• Excellent customer service both internally and externally
• Excellent presentation skills with professional and hospitable demeanor and attitude
• Strong attention to detail skill

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview

The General Manager of Franchising provides overall guidance and oversight for the development, implementation, and ongoing administration and monitoring of practices which promote an effective compliance program by collaborating with other departments. Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues and provides general guidance on how to avoid or deal with similar situations in the future.

Key Responsibilities & Duties

• Regulatory, Policy, Litigation

Works with outside counsel to review and evaluate compliance issues/concerns within the organization and provides legal support for all regulatory, policy, litigation, licensing, and legislative matters at the Federal, State, County and Local level.

• Franchising

Responsible for the day-to-day management of the relationship with multiple franchise partners and internal stakeholders (e.g. Marketing, Legal & Compliance, R&D, Distribution). Facilitate and assist with quality communications between all Franchise support departments and the Franchise Operator. Provides general business and operational guidance while leading through influence.

• Licensing/Permits

Ensure compliance with all licensing and permitting requirements.

• Licensor Document/Customer & Vendor Agreements

Ensure franchise agreement renewals, fee/payment collection, and keeping franchise agreements up to date with current legislation. Ensure that franchisee understands and deploys/practices company systems and processes.

• Risk Mitigation

Ensure that franchisees maintain insurance that adequately protects both the franchisor and franchisee from claims that present the most significant impact to their respective businesses.

Qualifications & Skills

• Bachelor’s Degree in related field (Master’s Degree in Business Administration or equivalent preferred)
• Minimum of 7 years of experience in related field (10 years of experience preferred)
• General franchise knowledge and experience
• Franchise Management experience preferred
• Microsoft Word, Excel, PowerPoint – Proficient to Intermediate level (Advanced level preferred)
• Effective and proven management and interpersonal skills
• Ability to communicate effectively and tactfully with persons on all levels, in person and remotely
• Ability to lead, influence, and develop people as well as achieve results through others

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview

Assistant Regional Manager will assist with business operations of franchised and corporate sushi bars. Some may include multiple concepts including hot food.

Key Responsibilities & Duties

• Assist with opening new location
• Visit, inspect and evaluate sushi bars to determine whether operation meets AFC standards
• Recruit for prospective franchisees
• Conduct market research
• Operate sushi bar until managed by franchisee
• Assist the Regional Manager in all aspects of the AFC business
• Conduct schedules for chefs and/or Field Supervisors
• Must be able to travel 50% of the time

Qualifications & Skills

• Minimum 4 – 6 years experience managing/supervising staff
• Must have previous experience in restaurant management and multi-line, preferably in sushi industry
• Experience in prepared packaged foods a plus
• Must be able to travel out of state for extended periods of time
• Must be a team player
• Must have good communication, oral, and written skills

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview

Temporary Sushi Chefs’ assignments are in various AFCFC sushi bars around the nation. Responsibilities include operating sushi bar and/or hot foods service counters under AFC corporate management (AFC Mgmt.) until assignment ends. Training will be provided during a 2-week orientation at AFC Headquarters.

Key Responsibilities & Duties

• Open sushi bar and/or hot food service counter i.e. Sizzling Wok, Steam Table or Hot Bowl
• Make sushi items and/or hot foods
• Post applicable promotional displays (posters, banners, etc.)
• Promote food product by demonstration/sampling
• Close sushi bar and/or hot food service counter
• Other duties as assigned

Qualifications & Skills

• High school diploma/GED preferred
• Minimum 3 years experience as a sushi chef
• Knowledge of sushi making and safe handling of food
• Served Safe certified preferred
• Must have excellent customer service skills
• Must take initiative and be able to work efficiently with minimal supervision
• Must be detail oriented

Position Overview

Food Safety Auditor will oversee and routinely conduct inspections of franchise locations to ensure safety and sanitation procedures and regulations are maintained and compliant to SSOP, store requirements, and the state and local laws.

Key Responsibilities & Duties

• Oversee food safety and sanitation procedures for retail food service establishments
• Conduct routine inspections of franchise locations to determine compliance with SSOP, store requirements, and state and local laws
• Educate operators during routine visits on food safety, internal policies, and operational procedures
• Conduct investigations on reported matters of product quality, food service operation compliance and related categories
• Lead Food Safety Training/Discussion sessions with operators and partners
• Establish, develop, and maintain alliances with regulatory and industry partners

Qualifications & Skills

• BA/BS Degree in Biology, Food Science, Environmental Health, Microbiology, or related field
• A minimum of two years of food safety experience
• Knowledge in food safety (Retail Food Code) is required
• REHS/RS or CP-FS credential is a plus
• Experience in retail food service is a plus
• Must have a valid driver’s license and maintain an excellent Motor Vehicle Record
• Overnight travel per month—extensive
• Ability to work nights, weekends, and holidays
• Ability to manage time efficiently and execute projects diligently
• Fluent in Microsoft applications: Word, Excel, PowerPoint, Outlook
• Must have excellent oral and written communication skills; be able to converse calmly and effectively during crisis situations

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision.