Contact Us

Corporate Headquarters
Address:

Advanced Fresh Concepts
Franchise Corp.

19205 S. Laurel Park Road
Rancho Dominguez, CA 90220

Call Us:

Inquires: 310-604-3200
1-866-Go-Sushi (467-8744)

Email Us:

Careers at Advanced Fresh Concepts Franchise Corp.

We offer room for growth in your business career path.

“I enjoy working for AFC because the company is like home to me. My coworkers are like my siblings who provide me with daily inspiration to be better. We all share our goals to survive, enjoy life and accept the challenges for AFC.”

-Jane Vinzon

Job Opportunities

Advanced Fresh Concepts Franchise Corp. is continuously expanding and growing. We are seeking qualified people to join our dynamic team.

Following are current open positions:

Accounts Receivable Analyst
Rancho Dominguez, CA
Accounts Receivable Analyst

Position Overview

An Accounts Receivable Analyst will assist in the day to day functions in the Accounts Receivable Department including but not limited to collections of past due accounts, posting daily cash receipts, analysis and resolution of sales and payment discrepancies and invoicing and billing special orders and catering.

Key Responsibilities & Duties

  • Monitor aged receivable reports and initiate collection efforts. Communicate collection issues to appropriate internal and external personnel
  • Review and post cash receipts on a daily basis
  • Review and analyze payment discrepancies including reviewing pricing and quantity information, EDI error reports, and other documentation in order to resolve payment disputes. Communicate analysis findings to appropriate internal and/or external personnel for resolution.
  • Correspond with franchisees and locations to determine details of special orders and catering orders. Generate and issue special order and catering invoices.
  • Review and respond to franchisee questions and issues.

Qualifications & Skills

  • Associate Degree or equivalent (combination of education credits and relevant full-time experience)
  • 1 or more years of collection experience.
  • Detail oriented with the ability to work on multiple tasks.
  • Ability to think through and solve problems.
  • Computer literate with working knowledge of Excel and Word.
  • Strong written and verbal communication skills.
  • Must work well in a group.

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Division Manager
California
Division Manager

Position Overview

Assigned to specifically develop, coordinate, and oversee the Regional Managers (“RMs”) in a designated geographical territory (“Division”), the Division Manager will be working closely with Regional Managers and providing the day-to-day oversight, guidance, and compliance efforts necessary to protect AFC brands’ integrity and expand AFC’s business and profitability in the Division. This role will also work with headquarters’ staff to accomplish daily task and will report to the General Manager or Deputy General Manager, if applicable in the chain of command.

Key Responsibilities & Duties

  • Provide guidance to RMs on business operations, procedures, and strategies, as well as their interactions with franchisees (“FCs”), to drive sales and profit of all concepts at all accounts in the division.
  • Monitor day-to-day operation of RMs and other field personnel in the division to ensure AFC’s standard product quality and food safety policies are properly implemented and provide retraining to them when necessary.
  • Oversee scheduling for all field support staff and trainers. Ensure RMs are properly situated with resources for any opening locations; including the training needs of FCs.
  • Working in conjunction with the Sales & Marketing Department in developing strong relationship with clients and responding to their needs; especially the client’s division or regional levels. Ensure all relevant market area information, internal and/or external (e.g., competitor’s information) is reported to HQ in a timely manner.
  • Secure and improve profitability of the overall business operation of AFC in the division, through controlling the number of AFC management locations, providing appropriate sales forecast in store-opening and promoting appropriate commission rate, while controlling operating expenses.
  • Work closely with R&D Department on new concepts and ideas and the execution of any new programs, new item launches, and new policies/procedures.
  • Research market trends and competitors’ trends in Division and support R&D initiatives.
  • Communicate closely with Regional Managers on all aspects of operations and ensure timely reporting of divisional information (e.g., sales, inventory, pricing, promotion results, training results) upstream to HQ is completed accurately and promptly.
  • Uphold all company’s policies and procedures as part of upper management.
  • Duties included but not limited to as described above.

Qualifications & Skills

  • Minimum 6 – 8 years’ experience managing/supervising staff in a multi- unit environment
  • Must have a successful track record of previous experience as an AFC Regional Manager, Restaurant General Management, or Executive Chef
  • Be able to multitask and make pertinent decisions based upon established company policy and procedure
  • Must be able to travel out of state for extended periods of time
  • Must possess strong leadership ability
  • Must be a team player
  • Must have good communication skills, oral and written

Physical Demands

  • Prolonged periods standing and walking up to 8 hours or more.
  • Frequent bending, lifting, pushing, pulling of products, material, etc.
  • Must be able to lift to 50 pounds at times.

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Temporary Sushi Chef (Canada)
Parksville, BC
Temporary Sushi Chef (Canada)

Position Overview

Temporary Sushi Chefs’ assignments are in various AFCFC sushi bars around the nation. Responsibilities include operating sushi bar and/or hot foods service counters under AFC corporate management (AFC Mgmt.) until assignment ends. Training will be provided during a 2-week orientation at AFC Headquarters.

Key Responsibilities & Duties

  • Open sushi bar and/or hot food service counter i.e. Sizzling Wok, Steam Table or Hot Bowl
  • Make sushi items and/or hot foods
  • Post applicable promotional displays (posters, banners, etc.)
  • Promote food product by demonstration/sampling
  • Close sushi bar and/or hot food service counter
  • Other duties as assigned

Qualifications & Skills

  • High school diploma/GED preferred
  • Minimum 3 years experience as a sushi chef
  • Knowledge of sushi making and safe handling of food
  • Served Safe certified preferred
  • Must have excellent customer service skills
  • Must take initiative and be able to work efficiently with minimal supervision
  • Must be detail oriented
Administrative Assistant
Rancho Dominguez, CA
Administrative Assistant

Position Overview

Advanced Fresh Concepts Franchise Corporation (AFCFC) is looking for an Administrative Assistant under the Food Safety & Quality Assurance Team who will play a vital role supporting the Food Safety and Quality Assurance Department predominately in maintaining customer confidence by way of investigating all reported customer events, contacting customers, reporting a general liability matter, following through with an appropriate resolution and data analysis.

Key Responsibilities & Duties

  • Corresponding with injured customers by telephone and/or in writing to promote premier customer service and provide quick resolution of claims
  • Investigating reported customer events to ensure all necessary information is accurately captured should the customer assert a claim
  • Managing all claims to ensure timely and equitable resolution
  • Securing physical evidence related to customer events, to assist in claims handling and potential future litigation
  • Coordinating with insurance adjusters, clients, field team members, and internal department leads
  • Providing prompt and continuous updates with key account partners
  • Develop monthly, quarterly and annual reports
  • Assess internal inspection reports for comprehensive and potential errors
  • Identify gaps in reporting systems and data
  • Edit inspection report errors where applicable
  • Compile and file hard copy reports
  • Record internal and regulatory inspection report data
  • Disseminate various inspection reports and notices to appropriate parties
  • Submit recurring records request to regulatory agencies
  • Record receiving shipment data
  • Record minutes during group and/or department meetings
  • Provide support to other members of management and department as requested
  • Light filing

Qualifications & Skills

  • High School Diploma required
  • Associate of Arts Degree or higher preferred
  • 2+ years of customer service or retail experience preferred
  • General knowledge of food service and food safety processes preferred
  • Proficient in MS Office applications
  • Type a minimum of 45 WPM
  • Excellent verbal and written communication
  • Excellent auditory perception
  • Excellent investigative and analytical skills
  • High degree of maturity, discretion, tact, and independent judgment
  • Punctual and reliable
  • Professional, articulate and team oriented
  • Possess a high level of organizational expertise
  • Highly meticulous
  • Ability to adapt and excel in a fast-paced environment
  • Ability to manage time efficiently and execute projects diligently
  • Ability to work independently with little supervision

Employee Offered Benefits

AFCFC’s benefits package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Project Coordinator
Rancho Dominguez, CA
Project Coordinator

Position Overview
This position will function as a coordinator of franchise programs and assist in the execution. This position requires attention to detail, critical thinking, vision, and creativity in carrying out duties. Responsibilities will include daily activities, short-term, and long-term projects pertaining to client and franchisee matters.
This position also requires close communication with the Division Manager and cooperation with various department personnel to ensure matters are completed accurately and on time.

Qualifications

  • Education— Bachelor’s Degree, preferably in Business Administration
  • Experience—At least 2 years of office experience preferably in food industry (prepared foods background), with experience in project implementation; schedule management; communication with varying levels of authority
  • Languages/skills/abilities—Fluency in English; ability to work in a fast-paced environment; quick learner; positive attitude; time-management; detail oriented; ability to approach all tasks assigned in a systematic, disciplined, accurate, and thorough manner.

Primary Job Functions (85%)

  1. Assist the Division Manager in reinforcing new product, promotion, and concept roll out schedule
    a. Update Department project schedule per approvals and requests received
  2. Communicate signage needs to designers for creation, with specified deadlines.
  3. Ensure each team lead is fully aware of current and upcoming product, and promotion, implementations.
  4. Assist in the development of concept operational manuals and recipes guides
    a. Follow up with participating personnel to gather the information needed
  5. Coordinate vital tasks required for AFC to attend industry tradeshows, in order to promote the company globally.
    a. Ensure AFC’s booth is appropriately staffed during setup and for the duration of the tradeshow, while still fully supporting the field staff.
  6. Support the search and development of regional commissary kitchens

Other Job Functions (15%)

  • Additional projects as assigned.

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Sales Account Manager
Rancho Dominguez, CA
Sales Account Manager

Position Overview

A Sales Account Manager will be responsible with developing and fostering business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the AFC Operations. This position will also develop strategic action plans for clients/accounts to drive measurable, incremental sales revenue.

The Sales Account Manager will also identify areas of opportunity in performance and recommend tools and sales training to optimize performance of sales team. Additionally, work with individual field / office teams to identify skill development areas and properly deploy sales and marketing resources.

Key Responsibilities & Duties

  • Responsible for Acquiring New Accounts and drive our sushi sales within our account.
  • Clear understanding of the retail business strategies then set goals and to determine action plans to meet those goals.
  • Update action plans and financial objectives quarterly.
  • Identify new markets and business opportunities and increase sales.
  • Implement all sales action plans related to market areas as outlined in the marketing plan.
  • Conduct daily sales calls and arrange site inspection to achieve new business for AFC.
  • Able to provide quick and timely responses, immediate communication to the accounts when situations arise, and develop professional long term business relationships.
  • Provide the highest quality of service to the customer / products at all times.
  • Participate in sales calls with members of sales team to acquire new business and/or close on business.
  • Execute and support the operational aspects of business.
  • Able to support services and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
  • Work closely with Account Managers to ensure proposed rate negotiations meet the financial needs of AFCFC.
  • Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.
  • Assess additional training needs based on data gathered and interaction with sales team from property visits.
  • Attending all department and hotel meetings as necessary.
  • Targeting key accounts potential for the company.
  • Develop relationships within community to strengthen and expand customer base for sales opportunities.
  • Acquiring and developing new business accounts and preparing sales proposals for clients.
  • Closely following up on all business leads within a 24 hour response time line to clients.

Qualifications & Skills

  • Bachelor’s degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related field
  • 2 to 4 years of experience in the sales and marketing or related profession
  • Proven success in a similar role and environment
  • Excellent customer service both internally and externally
  • Excellent presentation skills with professional and hospitable demeanor and attitude
  • Strong attention to detail skill

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Assistant Regional Manager (9 Positions)
California, Florida, Georgia, Illinois, Massachusetts, New Mexico, Oregon, Texas, Washington
Assistant Regional Manager (9 Positions)

Position Overview

Assistant Regional Manager will assist with business operations of franchised and corporate sushi bars. Some may include multiple concepts including hot food.

Key Responsibilities & Duties

  • Assist with opening new location
  • Visit, inspect and evaluate sushi bars to determine whether operation meets AFC standards
  • Recruit for prospective franchisees
  • Conduct market research
  • Operate sushi bar until managed by franchisee
  • Assist the Regional Manager in all aspects of the AFC business
  • Conduct schedules for chefs and/or Field Supervisors
  • Must be able to travel 50% of the time

Qualifications & Skills

  • Minimum 4 – 6 years experience managing/supervising staff
  • Must have previous experience in restaurant management and multi-line, preferably in sushi industry
  • Experience in prepared packaged foods a plus
  • Must be able to travel out of state for extended periods of time
  • Must be a team player
  • Must have good communication, oral, and written skills

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Temporary Sushi Chef
Temporary Sushi Chef

Position Overview

Temporary Sushi Chefs’ assignments are in various AFCFC sushi bars around the nation. Responsibilities include operating sushi bar and/or hot foods service counters under AFC corporate management (AFC Mgmt.) until assignment ends. Training will be provided during a 2-week orientation at AFC Headquarters.

Key Responsibilities & Duties

  • Open sushi bar and/or hot food service counter i.e. Sizzling Wok, Steam Table or Hot Bowl
  • Make sushi items and/or hot foods
  • Post applicable promotional displays (posters, banners, etc.)
  • Promote food product by demonstration/sampling
  • Close sushi bar and/or hot food service counter
  • Other duties as assigned

Qualifications & Skills

  • High school diploma/GED preferred
  • Minimum 3 years experience as a sushi chef
  • Knowledge of sushi making and safe handling of food
  • Served Safe certified preferred
  • Must have excellent customer service skills
  • Must take initiative and be able to work efficiently with minimal supervision
  • Must be detail oriented
Food Safety Auditor (12 positions)
California, Washington, North Carolina, Oregon, Virginia, Massachusetts, Colorado, Tennessee, Illinois, Georgia
Food Safety Auditor (12 positions)

Position Overview

Food Safety Auditor will oversee and routinely conduct inspections of franchise locations to ensure safety and sanitation procedures and regulations are maintained and compliant to SSOP, store requirements, and the state and local laws.

Key Responsibilities & Duties

  • Oversee food safety and sanitation procedures for retail food service establishments
  • Conduct routine inspections of franchise locations to determine compliance with SSOP, store requirements, and state and local laws
  • Educate operators during routine visits on food safety, internal policies, and operational procedures
  • Conduct investigations on reported matters of product quality, food service operation compliance and related categories
  • Lead Food Safety Training/Discussion sessions with operators and partners
  • Establish, develop, and maintain alliances with regulatory and industry partners

Qualifications & Skills

  • BA/BS Degree in Biology, Food Science, Environmental Health, Microbiology, or related field
  • A minimum of two years of food safety experience
  • Knowledge in food safety (Retail Food Code) is required
  • REHS/RS or CP-FS credential is a plus
  • Experience in retail food service is a plus
  • Must have a valid driver’s license and maintain an excellent Motor Vehicle Record
  • Overnight travel per month—extensive
  • Ability to work nights, weekends, and holidays
  • Ability to manage time efficiently and execute projects diligently
  • Fluent in Microsoft applications: Word, Excel, PowerPoint, Outlook
  • Must have excellent oral and written communication skills; be able to converse calmly and effectively during crisis situations

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision.

General Manager of Operations
Rancho Dominguez, CA
General Manager of Operations

This position is expected to report daily to the company’s headquarters in Rancho Dominguez, CA.

Position Overview

The General Manager of Operations will plan, direct, coordinate, and oversee operations activities in the organization, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization. Its role is important to lead the promotion of the company’s brand with integrity and superior knowledge of the business operation. The position will coach and guide the department administration and field operation teams to ensure AFC’s values and missions are carried out and fulfilled.

Key Responsibilities & Duties

  • Oversees the activities of Business Operations Team, Franchise Recruitment Team, and as well as the Travel Team
  • Directs and leads the Field Operation Department which includes Division Managers, Regional Managers, Assistant Regional Managers, and Field Supervisors
  • Ensures the protection of AFC’s brand by all division members in stringent compliance with the company’s system standard.
  • Analyzes sales and profitability reports to determine steps and ways to improve operation handling
  • Establishes, implements, and communicates the strategic direction of the organization’s operations division.
  • Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
  • Collaborates with other divisions and departments to carry out the organization’s goals and objectives.
  • Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
  • Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization’s business plan and vision.
  • Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
  • Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects.
  • Establishes and administers the department’s budget.
  • Presents periodic performance reports and metrics to the chief executive officer / president and other leadership.
  • Maintains knowledge of emerging technologies and trends in operations management.
  • Identifies training needs and ensures proper training is developed and provided.
  • Recruits, interviews, hires, and trains management-level staff in the department.
  • Oversees the daily workflow of the department.
  • Provides constructive and timely performance evaluations.
  • Handles discipline and termination of employees in accordance with company policy.
  • Travel up to 25% as necessary for the operations
  • Performs other related duties as assigned.

Qualifications & Skills

  • Bachelor’s degree in Business Administration or other related field. MBA preferred.
  • At least 10 years of industry-related experience including three years in upper management required.
  • Multiple locations management experience in restaurant and/or grocery stores preferred.
  • Excellent verbal and written communication skills.
  • Strong supervisory and leadership skills.
  • Extensive knowledge of the principles, procedures, and best practices in the industry.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite or related software.

Physical Demands

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Assistant Regional Manager (Canada)
Victoria, BC
Assistant Regional Manager (Canada)

Position Overview

Assistant Regional Manager will assist with business operations of franchised and corporate sushi bars. Some may include multiple concepts including hot food.

Key Responsibilities & Duties

  • Assist with opening new location
  • Visit, inspect and evaluate sushi bars to determine whether operation meets AFC standards
  • Recruit for prospective franchisees
  • Conduct market research
  • Operate sushi bar until managed by franchisee
  • Assist the Regional Manager in all aspects of the AFC business
  • Conduct schedules for chefs and/or Field Supervisors
  • Must be able to travel 50% of the time

Qualifications & Skills

  • Minimum 4 – 6 years experience managing/supervising staff
  • Must have previous experience in restaurant management and multi-line, preferably in sushi industry
  • Experience in prepared packaged foods a plus
  • Must be able to travel out of state for extended periods of time
  • Must be a team player
  • Must have good communication, oral, and written skills

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Field Supervisor (Canada)
Victoria, BC
Field Supervisor (Canada)

Position Overview

Field Supervisor is responsible with managing AFCFC Corporate management food service counters and collaborating with the respective Assistant Regional Manager and Regional Manager. The position includes supervising, coordinating, and analyzing the operation of the assigned food service counter to function efficiently. These will include but not limited to the following:  Sushi, Sizzling Wok, Steam Table, Noodle Bars and Hot Bowl operations.

Key Responsibilities & Duties

Food Service Counter Coordination (50%)

  • Manage operation task and hours
  • Build sales and execute promotions/program
  • Supervise opening/closing
  • Manage inventory
  • Handle customer’s complaints and feedback
  • Communicate with store management daily
  • Handle troubleshooting equipment problems
  • Analyze sales trend and labor control
  • Find potential prospective franchisee

Employee Oversight (30%)

  • Coordinate employee schedule and hours
  • Coordinate employee tasks
  • Interview, hire, train and supervise employees
  • Evaluate employees’ efficiency and productivity

Administrative Functions (20%)

  • Submit assignments (schedules, pays, etc.) for employees
  • Submit weekly data reports and business reports within company policy
  • Send/receive data reports from the store

Qualifications & Skills

  • Education: 4-year degree preferred
  • Experience: Minimum 3 years’ experience in the food service industry as a chef
  • Language: Fluent in English and computer skills
  • Travel: Business travel up to 80%+ of the time
  • Served Safe certified preferred
  • Must have excellent customer service skills/self motivated

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Procurement Coordinator (AFC Distribution Corp.)
Rancho Dominguez, CA
Procurement Coordinator (AFC Distribution Corp.)

Position Overview

This position will assist with vital functions of the Company’s supply chain and procurement sector. Ensuring that ingredient and container implementation for our two main product lines – Sushi, and Asian Hot Foods are supported.

Close communications and coordination with associated employees in AFC are required. This position facilitates the efficient operation of the Distribution department by performing a variety of purchasing, clerical, logistics, and administrative tasks.

Primary Job Functions (90%)

  • Ensure set deadlines are achieved
  • Closely communicate with suppliers and manufactures
  • Inform various individuals on status of sample shipments and implementation schedule
  • Follow up with various departments within AFC and provide support as necessary
  • Assist with setting up new products and review existing products as necessary
  • Research and propose innovative and trend setting ingredients and items
  • Coordinate orders, and shipments for specialty hot food and sushi locations
  • Performs data entry, and filing tasks for purchase orders, equipment inventory, and department files
  • Assist in answering Franchisees’ phone calls and emails
  • Integrates invoices, and review orders as assigned

Secondary Job Functions (Miscellaneous – 10%)

  • Performs other related duties as assigned

Qualifications & Skills

  • Education – Bachelor’s Degree, preferably in Business Administration or Supply Chain
  • Experience – 3 years of office experience, preferably at a product distribution company
  • ·Languages/skills/abilities – fluency in English; extensive computer skills (MS Word, Excel, Access, and database software); detail-oriented; inter-personal communications; basic understanding of clerical procedures and systems such as recordkeeping and filing; ability to work independently; ability to organize and prioritize work

Physical Demands

  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds

Employee Offered Benefits

AFCFC’s benefits package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Travel Coordinator
Rancho Dominguez, CA
Travel Coordinator

Position Overview

Advanced Fresh Concepts Franchise Corporation (AFCFC) is looking for a Travel Coordinator under the Business Operations Department. This position requires processing a high volume of travel requests while meeting travel policies, guidelines and budget to deliver efficient travel arrangements for staff.

Key Responsibilities & Duties

  • Process travel arrangements for all field and office staff
  • Reconcile employees’ assignments, collect final receipts
  • Review and verify invoices and receipts
  • Coordinate with travel agencies, hotel sales representatives, and rental car sales representatives
  • Negotiate corporate rates and incentives, review reports, update and manage membership account information quarterly
  • Multitask in answering phone calls and processing travel arrangements in a timely manner
  • Coordinate with Human Resources and collect documents for employees’ auto claims
  • Thorough knowledge of the functional area under supervision
  • Extensive knowledge of department processes.

Qualifications & Skills

  • High School Diploma required
  • Associate of Arts Degree or higher preferred
  • 2 years of customer service or retail experience preferred
  • Excellent customer service skills
  • Understanding of travel policies and regulations
  • Strong working knowledge of the travel industry
  • Ability to maintain and manage vendor relationships
  • Negotiation skills
  • Demonstrate a strong ability to analyze problems and analytical thinking
  • Excellent verbal and written communication skills
  • Able to calculate accurately
  • Detail orientated
  • Excellent interpersonal communication skills
  • Ability to adapt and excel in a fast-paced environment
  • Ability to juggle multiple projects simultaneously
  • Extensive computer skills (MS Word, Excel, Access, web browsing, networking, etc.)
  • Working well in cooperating with others for the benefit of the company

Employee Offered Benefits

AFCFC’s benefits package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Hot Food Field Supervisor (5 Positions)
California, Georgia, Louisiana, North Carolina
Hot Food Field Supervisor (5 Positions)

Position Overview

Hot Food Field Supervisor will directly supervise and coordinate activities of workers engaged in preparing and serving food.

Key Responsibilities & Duties

  • Be an inspiration and motivate daily excellence
  • Supervise and coordinate all culinary activities
  • Oversee guest services and resolve issues
  • Ensure a high quality of ingredients and food preparation
  • Building sales and executing promotional programs
  • Analyze sales trend and labor control
  • Recruit and interview potential prospective Franchisee
  • Interview, hire and train all field employees
  • Oversee the daily operation of food service staff
  • Monitor quality of products and services produced
  • Adjust daily schedules for shift personnel to ensure optimal efficiency
  • Manage inventory of ingredients and supplies
  • Maintain health standards for raw and finished products
  • Must be able to travel 95%+ of the time

Qualifications & Skills

  • ServSafe Food Safety Manager Certification required
  • Previous experience in food service or other related fields (3+ years of Multi-Unit Management experience preferred)
  • Knowledge of common food safety practices
  • Strong leadership qualities
  • Must be dependable, reliable and motivated
  • Ability to thrive in a fast-paced environment
  • Excellent written and communication skills
  • Strong attention to detail
  • Shift flexibility (must be able to work closing shifts, holidays, and evenings as needed)
  • Able to grasp, reach overhead, push, lift and carry up to 50 pounds

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Field Supervisor
Field Supervisor

Position Overview

Field Supervisor is responsible with managing AFCFC Corporate management food service counters and collaborating with the respective Assistant Regional Manager and Regional Manager. The position includes supervising, coordinating, and analyzing the operation of the assigned food service counter to function efficiently. These will include but not limited to the following:  Sushi, Sizzling Wok, Steam Table, Noodle Bars and Hot Bowl operations.

Key Responsibilities & Duties

Food Service Counter Coordination (50%)

  • Manage operation task and hours
  • Build sales and execute promotions/program
  • Supervise opening/closing
  • Manage inventory
  • Handle customer’s complaints and feedback
  • Communicate with store management daily
  • Handle troubleshooting equipment problems
  • Analyze sales trend and labor control
  • Find potential prospective franchisee

Employee Oversight (30%)

  • Coordinate employee schedule and hours
  • Coordinate employee tasks
  • Interview, hire, train and supervise employees
  • Evaluate employees’ efficiency and productivity

Administrative Functions (20%)

  • Submit assignments (schedules, pays, etc.) for employees
  • Submit weekly data reports and business reports within company policy
  • Send/receive data reports from the store

Qualifications & Skills

  • Education: 4-year degree preferred
  • Experience: Minimum 3 years’ experience in the food service industry as a chef
  • Language: Fluent in English and computer skills
  • Travel: Business travel up to 80%+ of the time
  • Served Safe certified preferred
  • Must have excellent customer service skills/self motivated

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Regional Manager (5 Positions)
California, Massachusetts, Tennessee, Washington, Washington, D.C.
Regional Manager (5 Positions)

Position Overview

A Regional Manager will promote the sushi and other Japanese/Asian cuisines offered to customers/clients through the company’s values and missions with integrity, confidence, and knowledge. This position will also promote, develop, coordinate, and oversee all aspects of operations of an assigned region. The role will be working closely with Assistant Regional Managers, Field Supervisors, and franchisees in the business operations and will report to the Division Manager and General Manager. Essential functions of the position are listed below and must be performed with or without reasonable accommodation.

Key Responsibilities & Duties

  • To protect AFC brand by all division members in stringent compliance with AFC system standard.
  • To build strong and loyal account base by offering only approved products and services.
  • Review business operations of all concepts for all accounts. Discuss business operations, procedures, and strategies to franchisees and field management.
  • Manage and review scheduling for all field staff and Assistant Regional Managers.
  • Coordinate with Assistant Regional Managers and marketing department with opening locations and new concepts possibilities.
  • Organize and communicate effectively with all departments as necessary to ensure completion of all assigned tasks and projects.
  • Ensure Assistant Regional Managers and field staff training needs are met.
  • Maximize sales and profitability.
  • Communicate closely with Assistant Regional Managers and Field Supervisors on all aspects of operations.
  • Follow-up on training with technique learned and food safety guidelines.
  • Ensure all Assistant Regional Managers and Field Supervisors are fully competent on Hot Foods Operations.
  • Manage scheduling and maintaining of proper inventory for operations.
  • Make plans and set regional goals.
  • Develop training program for prospective franchisees and Field staff to master the “Art of Cooking.”
  • Manage and resolve operation’s critical issues even after hours, weekends, and holidays as necessary.
  • Occasionally oversee and evaluate the operations after hours and as necessary.
  • Represent the company in the field at all times by dressing and appearing in a neat, orderly, and well-groomed manner.
  • Perform other related duties as assigned.

Qualifications & Skills

  • Minimum of 4 – 6 years’ experience managing/supervising staff in a multi- unit environment
  • Must have previous experience in restaurant management and multi-line, preferably in sushi industry
  • Experience in prepared packaged food is a plus
  • Must be able to travel out-of-state for extended periods of time
  • Must have an excellent customer/client service skill
  • Must be a team player
  • Must have good communication, oral, and written skills
  • Excellent time management, scheduling, managerial, and organizational skills.
  • Excellent interpersonal skills with the ability to work well with a variety of personalities and under pressure.

Physical Demands

  • Prolonged periods standing and walking up to 8 hours or more
  • Frequent bending, lifting, pushing, pulling of products, material, etc.
  • Must be able to move/lift up to 50 pounds at times

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision