Position Overview

A Sales Account Manager will be responsible with developing and fostering business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the AFC Operations. This position will also develop strategic action plans for clients/accounts to drive measurable, incremental sales revenue.

The Sales Account Manager will also identify areas of opportunity in performance and recommend tools and sales training to optimize performance of sales team. Additionally, work with individual field / office teams to identify skill development areas and properly deploy sales and marketing resources.

Key Responsibilities & Duties

• Responsible for Acquiring New Accounts and drive our sushi sales within our account.
• Clear understanding of the retail business strategies then set goals and to determine action plans to meet those goals.
• Update action plans and financial objectives quarterly.
• Identify new markets and business opportunities and increase sales.
• Implement all sales action plans related to market areas as outlined in the marketing plan.
• Conduct daily sales calls and arrange site inspection to achieve new business for AFC.
• Able to provide quick and timely responses, immediate communication to the accounts when situations arise, and develop professional long term business relationships.
• Provide the highest quality of service to the customer / products at all times.
• Participate in sales calls with members of sales team to acquire new business and/or close on business.
• Execute and support the operational aspects of business.
• Able to support services and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Work closely with Account Managers to ensure proposed rate negotiations meet the financial needs of AFCFC.
• Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.
• Assess additional training needs based on data gathered and interaction with sales team from property visits.
• Attending all department and hotel meetings as necessary.
• Targeting key accounts potential for the company.
• Develop relationships within community to strengthen and expand customer base for sales opportunities.
• Acquiring and developing new business accounts and preparing sales proposals for clients.
• Closely following up on all business leads within a 24 hour response time line to clients.

Qualifications & Skills

• Bachelor’s degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related field
• 2 to 4 years of experience in the sales and marketing or related profession
• Proven success in a similar role and environment
• Excellent customer service both internally and externally
• Excellent presentation skills with professional and hospitable demeanor and attitude
• Strong attention to detail skill

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview

The General Manager of Franchising provides overall guidance and oversight for the development, implementation, and ongoing administration and monitoring of practices which promote an effective compliance program by collaborating with other departments. Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues and provides general guidance on how to avoid or deal with similar situations in the future.

Key Responsibilities & Duties

• Regulatory, Policy, Litigation

Works with outside counsel to review and evaluate compliance issues/concerns within the organization and provides legal support for all regulatory, policy, litigation, licensing, and legislative matters at the Federal, State, County and Local level.

• Franchising

Responsible for the day-to-day management of the relationship with multiple franchise partners and internal stakeholders (e.g. Marketing, Legal & Compliance, R&D, Distribution). Facilitate and assist with quality communications between all Franchise support departments and the Franchise Operator. Provides general business and operational guidance while leading through influence.

• Licensing/Permits

Ensure compliance with all licensing and permitting requirements.

• Licensor Document/Customer & Vendor Agreements

Ensure franchise agreement renewals, fee/payment collection, and keeping franchise agreements up to date with current legislation. Ensure that franchisee understands and deploys/practices company systems and processes.

• Risk Mitigation

Ensure that franchisees maintain insurance that adequately protects both the franchisor and franchisee from claims that present the most significant impact to their respective businesses.

Qualifications & Skills

• Bachelor’s Degree in related field (Master’s Degree in Business Administration or equivalent preferred)
• Minimum of 7 years of experience in related field (10 years of experience preferred)
• General franchise knowledge and experience
• Franchise Management experience preferred
• Microsoft Word, Excel, PowerPoint – Proficient to Intermediate level (Advanced level preferred)
• Effective and proven management and interpersonal skills
• Ability to communicate effectively and tactfully with persons on all levels, in person and remotely
• Ability to lead, influence, and develop people as well as achieve results through others

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview

Nutrition & Labeling Compliance Coordinator will assist the Research and Development Team with handling tasks related to AFCFC’s product nutrition and ingredient disclosures to ensure compliance with regulations of the Food and Drug Administration (FDA) and any other applicable governmental agency, both domestically, in Canada, and Australia.

Key Responsibilities

Primary Job Functions (95%)

• Generate nutrition information and maintain/update database of recipes and nutritional facts.
• Assist franchisees and customers with inquiries regarding ingredients, nutrition, serving sizes and allergens.
• Maintain and update files of product specification sheets for domestic, Canadian, and Australian locations.
• Update nutritional fact chart—hard copy for sushi bars; digital copy for company website.
• Administer accuracy of ingredients listed on product labels for existing and new items (Ingredients, UPC, Net Weight, Price, Allergens).
• Ensure color menus, menu boards and item tags at all locations are up-to-date and follow state and federal regulations.
• Act as a consultant to ensure that vendors comply with governmental regulations in properly labeling the ingredients they supply to AFCFC and AFCI. This includes commercial package markings for USA, Canada and Australia as required by government authorities on imports and exports.
• Documentation management for AFC Domestic, Canadian, and Australian locations. Work closely with vendors to collect legal documentation including spec sheets, HACCP and third-party audits for new ingredients, and coordinate with Legal Department to ensure all documentation meets governmental regulations as well as AFC regulations.
• Stay current on updates and changes to regulations on product labeling and disclosure in USA, Canada and Australia.
• Maintain and update ingredient master list and ingredient online order for current and new products.
• Oversee recipes and ingredients for existing and new items including sushi and hot foods.
• Prepare, analyze, and maintain food cost calculations for items for USA, Canada, and Australia.
• Work with IT and Franchisee Services to ensure master ingredient list and online ordering system are up-to-date.

Other Job Functions (5%)

• Additional special projects as assigned.

Qualifications & Skills

• A Bachelor’s Degree
• At least 2 years of experience in the prepared foods industry
• Knowledge of Nutritional facts, allergens, and ingredients
• Computer Skills

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision benefits, basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision.

Position Overview

Assistant Regional Manager will assist with business operations of franchised and corporate sushi bars. Some may include multiple concepts including hot food.

Key Responsibilities & Duties

• Assist with opening new location
• Visit, inspect and evaluate sushi bars to determine whether operation meets AFC standards
• Recruit for prospective franchisees
• Conduct market research
• Operate sushi bar until managed by franchisee
• Assist the Regional Manager in all aspects of the AFC business
• Conduct schedules for chefs and/or Field Supervisors
• Must be able to travel 50% of the time

Qualifications & Skills

• Minimum 4 – 6 years experience managing/supervising staff
• Must have previous experience in restaurant management and multi-line, preferably in sushi industry
• Experience in prepared packaged foods a plus
• Must be able to travel out of state for extended periods of time
• Must be a team player
• Must have good communication, oral, and written skills

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview

Field Supervisor is responsible with managing AFCFC Corporate management food service counters and collaborating with the respective Assistant Regional Manager and Regional Manager. The position includes supervising, coordinating, and analyzing the operation of the assigned food service counter to function efficiently. These will include but not limited to the following:  Sushi, Sizzling Wok, Steam Table, Noodle Bars and Hot Bowl operations.

Key Responsibilities & Duties

Food Service Counter Coordination (50%)

• Manage operation task and hours
• Build sales and execute promotions/program
• Supervise opening/closing
• Manage inventory
• Handle customer’s complaints and feedback
• Communicate with store management daily
• Handle troubleshooting equipment problems
• Analyze sales trend and labor control
• Find potential prospective franchisee

Employee Oversight (30%)

• Coordinate employee schedule and hours
• Coordinate employee tasks
• Interview, hire, train and supervise employees
• Evaluate employees’ efficiency and productivity

Administrative Functions (20%)

• Submit assignments (schedules, pays, etc.) for employees
• Submit weekly data reports and business reports within company policy
• Send/receive data reports from the store

Qualifications & Skills

• Education: 4-year degree preferred
• Experience: Minimum 3 years’ experience in the food service industry as a chef
• Language: Fluent in English and computer skills
• Travel: Business travel up to 80%+ of the time
• Served Safe certified preferred
• Must have excellent customer service skills/self motivated

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview

Regional Manager will oversee regional location including but not limited to Universities, Supermarkets, and Business accounts for our sushi bar operations. This role will support and train our contracted Franchisee’s in business growth for their operations in sales, food safety, and overall product quality. Regional Manager’s position will also assist the operation to adherence to all company standards and procedure, and also build relationships with our clients.

Key Responsibilities & Duties

• Meet sales, profit, quality and customer service goals
• Monitor product quality, sanitation/HACCP protocols and product compliance
• Train, develop, and motivate company Chefs and Contractors
• Visit stores regularly to inspect store operations
• Conduct annual performance appraisals
• Resolve client and customer satisfaction related issues
• Interface with existing clients to maintain satisfaction and retention
• Coordinate with AFC and clients for staffing and adhering to new store FDA regulations
• Travel 60% within your region
• Other duties as assigned

Qualifications & Skills

• Serv-Safe Certificate or County Food Managers Card
• Food Managers Certificate
• Bachelor’s Degree or related experience
• Proficiency in Microsoft Office
• Management experience
• Sushi experience preferable
• Strong organizational, written, and communication skills

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision