Job Opportunities

Advanced Fresh Concepts Franchise Corp. is continuously expanding and growing. We are seeking qualified people to join our dynamic team.

Following are current open positions:

Kitchen Training Specialist
Compton, CA

Kitchen Training Specialist

Position Overview

The Kitchen Training Specialist will identify and monitor training needs in the organization on new menu items and concepts and implement training programs, policies, and procedures to fulfill those needs. The role will ensure that both company’s Field Operation Dept. and Franchisee operations are fully trained and are able to execute the procedures as required by AFC by conducting kitchen training nationwide to ensure full implementation of new menu items and concepts.

Key Responsibilities & Duties

· Embraces new products/concepts and master the intent and procedures of these new items to successfully train and guide field operations.

· Plans and conducts trainings nationwide to ensure new menu items and new concepts are fully implemented by both Field Operation Dept. (FOD) and franchisees.

· Per requests by FOD, arranges location for kitchen training and dispatches trainers to each location.

· Manages and conducts regular kitchen training.

· Reviews existing training programs, provides suggestions on enhancements and modifications to improve kitchen operations.

· Ensures that training materials and programs are current, accurate, and effective.

· Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization.

· Identifies problems and opportunities such as operational changes or industry development that training could improve.

· Conducts or facilitates required and recommended training sessions.

· Ensures that training milestones and goals are met while adhering to approved training budget.

· Oversees the activities of training associates and conducts their performance evaluations timely and constructively.

· Performs other related duties as assigned.

Qualifications & Skills

· Associates degree required, Bachelor’s degree in related field preferred.

· Three to five years of experience in sushi making as chef.

· Excellent verbal and written communication skills.

· Thorough understanding of training processes.

· Excellent interpersonal and customer service skills.

· Ability to moderate large groups.

· Proficient with Microsoft Office Suite or related software.

· Excellent organizational skills and attention to detail.

Job Type: Full-time

Pay: $26.00 – $30.00 per hour

Expected hours: 8 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Referral program
Vision insurance

Shift:

8 hour shift

Education:

Bachelor’s (Preferred)

Experience:

Sushi Making: 3 years (Required)

Ability to Relocate:

Compton, CA: Relocate before starting work (Required)

Work Location: In person

Food Safety and Quality Assurance Specialist – Supplier Compliance
Torrance, CA

Food Safety and Quality Assurance Specialist – Supplier Compliance

Position Overview

We are seeking a highly organized and detail-oriented Food Safety and Quality Assurance Specialist to support our Supplier Compliance program. The ideal candidate will assist product supplier and processor/manufacturer compliance initiatives, ensuring adherence to applicable regulations and AFCFC’s standards. This role involves handling a high volume of documentation for incoming and existing suppliers and ingredients.

Key Responsibilities

Review vendor documents such as supplier questionnaires, product specification sheets, letter of guarantees, certifications, HACCP plans, environmental monitoring programs, and third-party audits.
Support the collection and management of documents for incoming and existing suppliers and ingredients, ensuring accuracy and completeness.
Collaborate with internal teams on retail label reviews for new product launches and existing products.
Review product labels to ensure compliance with FDA and CFIA regulations and verify the accuracy of ingredient and allergen statements with regards to formulation and ingredient specifications.
Prioritize a high volume of documentation with an emphasis on organization, strong sense of urgency, and attention to detail.
Maintain accurate and up-to-date records in compliance with company standards.
Support risk assessments and verification activities for suppliers, raw materials, and packaging.
Assist with developing supplier compliance programs, including supplier audits and reviewing food packaging, food equipment and utensils, and third-party storage and distribution centers to meet regulatory and company standards.
Collaborate with internal teams on product launches, providing FSQA support to ensure new products meet safety and quality standards from concept through commercialization.
Support ingredient studies, including shelf-life, challenge studies, microbial/chemical verifications, etc.
Conduct impact analyses of ingredients and products to assess regulatory changes and determine market suitability.
Maintain social responsibility and sustainability documentation, including Global Seafood Sustainability Initiative documents, in accordance with AFCFC and client standards.
Identify areas of non-compliance and recommend corrective actions.
Stay current with applicable regulations, science, and company standards.
Perform additional tasks as assigned to support the FSQA team and company objectives.

Qualifications & Skills:

Bachelor’s degree in Food Science, Nutrition, Biology, or a related field.
Minimum of 1 year of work experience, or an equivalent combination of relevant coursework and experience in food safety, quality assurance, nutrition, pharmaceuticals, or related fields.
Knowledge of food safety, quality assurance, and food regulatory and label compliance.
Preferred Credentials: PCQI, HACCP, Seafood HACCP, FSVP.
Proficiency in Microsoft 365 products and relevant software.
Excellent organizational skills and attention to detail.
Strong verbal and written communication skills.
Ability to manage multiple tasks and projects simultaneously.
Ability to work independently with minimal supervision.
Ability to work in a dynamic and collaborative environment.
Ability to travel up to 10%.

Job Type: Full-time

Pay: $26.00 – $35.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Experience:

Food safety: 1 year (Required)

Ability to Commute:

Torrance, CA (Required)

Ability to Relocate:

Torrance, CA: Relocate before starting work (Required)

Work Location: In person

Graphic Designer
Torrance, CA

Graphic Designer

Position Overview

The Graphic Designer is a member of a multidisciplinary creative and production team that produces the company’s creative campaigns. This person will design cohesive creative solutions for all platforms including in-store collateral, web design, social media, tradeshows, newsletters, and press releases. They will have the ability to be both strategic and production oriented as they develop creative that markets the franchise program.

Key Responsibilities & Duties

Primary Job Functions (85%)

This position will develop and execute creative solutions that align with the company’s visual identity and brands.

Maintain the brand(s) in all creative, creating promotional materials in accordance with brand guidelines within established deadlines.
Projects include working on in-store graphics and environmental displays, cohesive marketing campaigns, email, web design, social media content, site banners, presentations, tradeshow graphics, logos and branding.
Image editing
Print production

Other Job Functions (15%)

Additional tasks as assigned

Qualifications & Skills

Associates degree required, Bachelor’s degree in related field preferred.
3- 5 years of experience with Image Editing.
5 to 8 years of experience in a design role.
5 years of experience in converting print to digital platforms.
Experience in print production.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Highly detailed, flexible, and has excellent organizational skills.
Proficient in Adobe Creative Suite, Photo shop, and power point.
Proficient with Microsoft Office Suite or related software.
Ability to work independently.

Physical demands:

Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

Work Schedule:

M-F 8:00am-5:00pm (On-Site)

Job Type: Full-time

Pay: $26.00 – $29.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Schedule:

8 hour shift

Experience:

Print Production: 5 years (Required)
Graphic design: 5 years (Required)
Presentation creation: 3 years (Required)
Image Editing: 3 years (Required)
Converting print to digital platforms: 5 years (Required)

Work Location: In person

Operations Manager, Central Kitchen (Chicago)
Chicago, Illinois

Operations Manager, Central Kitchen (Chicago)

Job Title: Operations Manager (Chicago)

Position Overview

The Operations Manager will be responsible for overseeing the Central Kitchen production operations including employee schedule, food purchasing, preparation and maintenance of quality standards, sanitation and cleanliness, training of employees in methods of cooking, preparation, presentation, portion, cost control, and sanitation and cleanliness.

This position also provides leadership for the effective operations of the Central Kitchen Facility by ensuring the development and implementation of best-in-class manufacturing processes, efficient maintenance of CK equipment and adherence to good manufacturing practices.

Key Responsibilities and Duties:

- Responsible for evaluating quality of our sushi products in taste, textures, shape, layout, and overall compliance as it pertains to AFC sushi standards.
- Directly responsible for implementing and maintaining the Company’s Central Kitchen operations, reporting on performance, and initiating improvements for operations.
- Ensure that all food and products are consistently prepared and served according to the AFC’s recipes, portioning, preparation and serving standards.
- Organize and facilitate production line activities to ensure conformance to established requirements regarding quality, safety, employee-relations, and productivity.
- Monitor productivity data and help develop corrective action plans necessary to achieve annual productivity improvements.
- Ensure all food safety measures are strictly adhered to; participate in food safety and quality assurance audits and assist in the development of procedures and corrective actions.
- Lead coordination of master planning, production, receiving, purchasing and inventory management.
- Communicate with appropriate departments within AFC for specific department needs.
- Develop management systems, establish work measurement programs, and perform line workload observations to develop standards for labor and materials utilization.
- Manage operational efficiencies to include yields, labor, shipping/picking efficiencies, and sanitation scores.
- Implement safety measures for accident prevention through departmental safety meetings and work with Supervisors to ensure employee compliance.
- Direct, coach and develop CK supervisors/line leads in the execution of their responsibilities.
- Attend all scheduled employee meetings and offers suggestions for improvement.
- Organize, coordinate, and have general oversight of all production staff and activities, including but not limited to performance management and employee development, etc.
- Perform other duties as assigned.

Qualifications and Skills:

- 3-5 years of experience making sushi and/or working at Japanese/Asian restaurant/catering setting.
- Knowledge of preparation methods of Japanese or Asian cuisine to be able to determine its quality.
- 5+ years’ progressive leadership experience in a food manufacturing environment.
- Background in sushi production is preferred.
- Demonstrate knowledge of food safety and general facility safety practices and procedures.
- Demonstrate ability of applying project management principles and practices.
- Strong knowledge of business and management principles and practices.
- Demonstrated ability to develop and lead teams in processing, storing, and shipping food product initiatives.
- Knowledge of food safety standards and HACCP experience.
- Excellent analytical, critical thinking, and problem-solving capabilities.
- Highly self-motivated; ability to work with minimal supervision.
- Excellent communication and presentation skills.
- Ability to work well in a team environment and collaborate up and down the organization.
- Working knowledge of MS applications, including proficiency with Microsoft Word, Microsoft Excel, PowerPoint, and ability to grasp additional business-related applications.
- Bilingual in Japanese, Burmese, or Spanish is a plus.

Physical Requirements:

- Prolonged periods of standing and preparing food.
- Must be able to lift up to 25 pounds at times.
- Must be able to work in a kitchen environment that may involve exposure to extreme heat or cold.

Work Schedule: M-F (weekends as needed)

Salary range: $62,000.00 – $72,000.00/Annually (DOE)

Sushi Production Chef (Level 3)
Chicago, IL

Sushi Production Chef (Level 3)

Position Overview

The Sushi Production Chef (Level 3) for the Central Kitchen will report to the Production Manager of the Central Kitchen. This position will be responsible for production, preparing and making sushi packages from our Central Kitchen location.

Primary Job Functions (90%)

Preparation of all vegetables, sauces, and frozen ingredients.
Cutting, slicing, and filleting different types of fish per AFC’s standards.
Preparing various types of products according to AFC’s guidelines and recipes on quality, portion size, presentation, labeling and food safety.
Production of up to 80 sushi packages per hour.
Ensure that all AFC’s recipes are maintained at the highest level of quality and consistency.
Ensure that all products are prepared in high quality and timely fashion.
Food Safety: Comply with all AFC Food Safety requirements and regulations.
Production planning; Estimate amounts and costs of required supplies, such as food and ingredients.
Inventory management; Control food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes, and waste control procedures.

Travel (5%)

Assist in deliveries of product to our delivery locations from our Central Kitchen.

Other Job Functions (5%)

Additional tasks as assigned.

Qualifications

Education— High school diploma/GED preferred
Experience—
- - 5 years or more of Sushi Chef experience with operational experience at the store level.
  - Knowledge of sushi making and safe handling of food.
  - Served Safe certified required.
  - Working in a fast-paced environment.
  - Great communicator in a multicultural environment, and quick learner.

Skills/abilities— fluency in English; expert in sushi making, expert cutting skills, expert sushi ingredient preparation, and roll preparation; time management; ability to stand for a long period of time; advanced record keeping; inventory management; production planning; basic computer knowledge.

Employee Offered Benefits

Medical, Dental, Vision, Life Insurance, Supplemental Life, Voluntary Long-Term Disability
Paid Time Off (PTO)
Paid Holidays
401(k) Retirement Plan with Company Match
Annual Bonus (Discretionary)

Salary: $22.00 per hour

Sushi Production Chef (Level 1)
Chicago, IL

Sushi Production Chef (Level 1)

Position Overview

The Sushi Production Chef (Level 1) for the Central Kitchen will report to the Production Manager of the Central Kitchen. This position will be responsible for production, preparing and making sushi packages from our Central Kitchen location.

Primary Job Functions (90%)

Preparation of produce and seafood ingredients as needed for daily operations.
Preparing finished sushi products according to AFC’s guidelines and recipes on quality, portion size, presentation, labeling and food safety.
Production of 30 minimum sushi packages per hour.
Ensure that all AFC’s recipes are maintained at the highest level of quality and consistency.
Ensure that all products are prepared in high quality and timely fashion.
Ensure that all preparation work is completed fully for personnel on the next shift.
Coordinate with team members to ensure that ingredients and supplies are stocked for daily operations.
Maintain a clean and sanitized work environment by performing daily cleaning routines.
Maintain a positive and professional approach with the team.
Fully support and assist the Central Kitchen team as instructed by the Production Manager.

Travel (5%)

Assist in deliveries of product to our delivery locations from our Central Kitchen.

Other Job Functions (5%)

Additional tasks as assigned.

Qualifications

Education— High school diploma/GED preferred
Experience—
- - 1 to 3 years Sushi Chef experience.
  - Basic knowledge of sushi making and safe handling of food.
  - Served Safe certified required.
  - Working in a fast-paced environment.
  - Great communicator in a multicultural environment, and quick learner.

Skills/abilities— fluency in English; knowledge of sushi making, basic cutting skills, basic sushi ingredient preparation, and roll preparation; time management; ability to work standing for long periods of time.

Employee Offered Benefits

Medical, Dental, Vision, Life Insurance, Supplemental Life, Voluntary Long-Term Disability
Paid Time Off (PTO)
Paid Holidays
401(k) Retirement Plan with Company Match
Annual Bonus (Discretionary)

Salary: $19.00 per hour

Assistant Regional Manager (Canada)
Victoria, BC

Field Supervisor (Canada)
Victoria, BC

Assistant Regional Manager
Portland, OR

Temporary Sushi Chef

Human Resources Assistant
Torrance, CA

Human Resources Assistant

Position Overview

The Human Resources Assistant will mainly handle the administrative aspect of on-boarding and record keeping of our temporary employees as well as providing support to our other HR administrative tasks such as filing, scanning, etc. The position will process background checks, new hire data entries, and assist new employees with onboarding completion through ADP Workforce Now. The role will compile and keep employment records related to personnel and compensation using human resources management system software. This position will also assist with other HR special projects as assigned.

Key Responsibilities and Duties

Onboarding (Primary)

Collecting new hire documents; entering new hire information in the system; ensuring all forms are complete; handling E-Verify; preparing new employee files; providing system access to employees; review and maintenance of Form I-9 documents; and assisting newly hired employees with the navigation and completion of onboarding through ADP Workforce Now (paperless).

Recordkeeping

Maintaining current HR employee files; updating status changes and maintaining personnel related documentation, including recruitment, employment status, and schedules; employment verification; performing file audits to ensure all required documentations are collected and maintained.

Status Changes

Updating employee information in the company database.

HR Policy & Procedure – Education & Enforcement

Answering employee questions based on company policies and information; provide guidance as necessary.

Other Duties

Other HR duties and projects as assigned.

Qualifications & Skills

Associate’s Degree in related field and/or equivalent experience
Bachelor’s Degree in Human Resources or related field preferred
Bilingual in Burmese/English language required
At least 1 year of HR related experience
Proficient with Microsoft Office Suite or related software
ADP Workforce Now experience highly preferred
Working understanding of human resources principles, practices, and procedures
Excellent organizational skills and attention to detail
Ability to function well in a high-paced and at times stressful environment
Excellent time management skills with a proven ability to meet deadlines
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.

Physical Demands

Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

Job Type: Full-time

Pay: $19.00 – $22.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Experience:

ADP Workforce Now: 1 year (Preferred)
Human resources: 1 year (Required)

Language:

Burmese (Required)

Ability to Relocate:

Torrance, CA 90503: Relocate before starting work (Required)

Work Location: In person

Corporate Communications Specialist
Torrance, CA

Corporate Communications Specialist

Position Overview

As a Corporate Communications Specialist, you will build and maintain the company’s house of brands through strategic, well-crafted content. You will be responsible for developing and crafting compelling brand stories for various corporate communications’ materials. Your primary goal will be to effectively convey our organization’s messages and values to both internal and external stakeholders.

Key Responsibilities & Duties:

Create engaging and informative content for a wide range of corporate communications materials for both print and digital platforms. This will include but is not limited to press releases, company announcements, executive speeches, websites, newsletters, blog posts, and internal communications.
Write engaging content for in-store POS and digital platforms.
Collaborate closely with cross-functional teams, including business development, operations, and human resources, to gather information and ensure consistency in messaging across all channels.
Conduct thorough research on industry trends and relevant topics to stay informed and produce high-quality content.
Translate complex concepts into clear, concise, and compelling written materials that align with the organization’s brand voices and style guidelines.
Proofread and edit content to ensure accuracy, clarity, and adherence to grammar and style standards.
Adapt writing style and tone to cater to different audiences and brands, whether it be internal employees, clients, partners, or the general public.
Stay up to date with the latest communication techniques, digital trends, and best practices to enhance content effectiveness and engagement.
Collaborate with design and multimedia teams to incorporate visuals, infographics, and other multimedia elements to enhance the impact of communication materials.
Monitor and track the performance of content, collect feedback, and suggest improvements based on analytics and user engagement.
Join our team as a Corporate Communications Specialist and play a vital role in shaping our organization’s narrative and strengthening our brand presence across various channels.
Additional tasks as assigned by GM of PMD

Qualifications & Skills:

3-5 years of experience in writing “romance” product description
2-3 years of experience of press release
5-6 years of experience of brand story-telling
English Language Proficiency – Advanced Level
3-5 years of experience of copy editing using Associated Press (AP) Style
Experience as a content writer, preferably in a corporate communications or marketing role.
Experience writing content for cross-platform campaigns.
Thorough understanding of branding, including the development of brand voice for various audiences.
Proficient in crafting compelling content for various formats and channels.
Excellent writing, editing, and proofreading skills, with a keen eye for detail.
Have a thorough understanding of creative timelines, processes and procedures.
Strong ability to research and grasp complex topics quickly and effectively.
Familiarity with SEO principles and content optimization techniques is a plus.
Adept at working in a fast-paced, deadline-driven environment while maintaining quality and accuracy.
Exceptional organizational and time management skills to handle multiple projects simultaneously.
Strong interpersonal and communication skills to collaborate effectively with different teams and stakeholders.
Proficiency in using content management systems, productivity tools, and analytics platforms.
Exceptional Attention to detail.

Education & Experience:

Bachelor’s degree in communications, Journalism, Marketing, or a related field.
6+ years’ experience writing branded content.
Understands and ensures the proper usage of grammar, spelling and punctuation.
Proficiency in MS Office Word, Excel, PowerPoint and Outlook.
Experience with project management tools, including Trello.
Strong communication skills both written and verbal.
Ability to prioritize and execute multiple tasks and projects.
Excellent verbal and written communication skills
An understanding or interest in Japanese culture.
Ability to conduct and correctly interpret research and web analytics.
Ability to create, implement, and monitor budgets.
Ability to multitask and meet deadlines.

Physical Demands:

Will be required to spend long hours sitting and using office equipment and computers. Some travel and overnight stays from time to time. Also, light lifting of supplies and materials.
Must be willing to work morning, nights, weekends, and holidays based on business necessity and coordinated through the reporting supervisor.
Able to lift up to 15lbs.

On-Site

Job Type: Full-time

Pay: $62,000.00 – $86,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Experience:

Romance Product Description Writing: 3 years (Required)
Press Release: 2 years (Required)
Copy Editing using Associated Press (AP) Style: 1 year (Required)
Brand Story- Telling: 5 years (Required)
Branded Writing Content: 6 years (Required)
Coporate Communications: 3 years (Preferred)

Work Location: In person

Administrative Assistant
Torrance, CA

Administrative Assistant

Job description

As North America’s largest Asian-inspired prepared foods supplier, Advanced Fresh Concepts Franchise Corp. (AFCFC) provides consumers with an industry leading selection of diverse ready-to-eat meals. With over $700 million in sales, approximately 450 employees and a presence in more than 4,000 supermarkets and other food service establishments, AFCFC is positioned to innovate and grow, now and in the future.

Position Overview:

Under the supervision and assistance of the Field Operations Support Manager, the Administrative Assistant will perform administrative and office support activities for a fast-paced environment. Using computer, communication and data entry skills, the administrative assistant is to assist both complex and general administrative duties to support managements within the business operation cycle. Duties include telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing.

Key Responsibilities & Duties

- Input and update records
- Process monthly store and region changes based
- Ensure field operations team has proper access to database and region access
- Process purchase request forms
- Validate business expenses from temp chefs and field operations department
- Support field staff with training and supervise time and attendance weekly
- Process Field Operations Time Off Request
- Monitor and finalize Temp Chef time and attendance to meet payroll deadline
- Collect and verify documents and assignments according to company policy
- FOS team validates and process the online registration request for Temp Chefs in correlation to pay period
- Assigned schedules for Temp Chefs are entered based on the assignment application up to the length of the assignment approval date. Schedules are updated as the assignment extends or is changes.
- Submit and send reports within the company policy
- Confirm and provide updated contact list of field operators to headquarter
- Collaborate and communicate with field and office staff
- Collaborate with Human Resources department to ensure payroll is finalized to meet deadline
- Collaborate with Accounting department to process business expense reimbursements
- Organize meeting events for field operations department
- Other administrative tasks as needed in the operations division

Qualifications & Skills

- High school diploma or equivalent
- Bachelor’s degree in Business Administration a plus
- Minimum 1 – 2 years office experience or equivalent
- Must have previous experience in Microsoft Office applications such as Word, Excel, Access, PowerPoint, and database software
- Bilingual English/Burmese, required
- Multilingual is a plus (Chinese, Burmese, Korean)
- Must have good customer service skills
- Must be able to work in a fast-paced environment
- Must be detail oriented
- Must have excellent oral and written communication skills

Physical Demands:

- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision.

Job Type: Full-time

Schedule: M-F 8:00am-5:00pm (On-site)

Salary Range: $19.00-22.00/hour

Assistant Regional Manager (Canada)
Victoria, Canada

Sushi Production Chef (Level 2)
Chicago, IL

Sushi Production Chef (Level 2)

Position Overview

The Sushi Production Chef (Level 2) for the Central Kitchen will report to the Production Manager of the Central Kitchen. This position will be responsible for production, preparing and making sushi packages from our Central Kitchen location.

Primary Job Functions (90%)

Preparation of all vegetables, sauces, and frozen ingredients.
Cutting, slicing, and filleting different types of fish per AFC’s standard.
Preparing various types of products according to AFC’s guidelines and recipes on quality, portion size, presentation, labeling and food safety.
Production of up to 60 sushi packages per hour.
Ensure that all AFC’s recipes are maintained at the highest level of quality and consistency.
Ensure that all products are prepared in high quality and timely fashion.
Food Safety: Comply with all AFC Food Safety requirements and regulations.
Receiving; food materials and supplies (frozen/chilled/dry), able to identify the quality and quantity of product.
Record keeping; GMP, sanitation, production records must be entered properly in a timely manner.

Travel (5%)

Assist in deliveries of product to our delivery locations from our Central Kitchen.

Other Job Functions (5%)

Additional tasks as assigned.

Qualifications

Education— High school diploma/GED preferred.
Experience—
- - 3 – 5 years Sushi Chef experience.
  - Knowledge of sushi making and safe handling of food.
  - Served Safe certified required.
  - Working in a fast-paced environment.
  - Great communicator in a multicultural environment, and quick learner.

Skills/abilities— fluency in English; knowledge of sushi making, advanced cutting skills, advanced sushi ingredient preparation, and roll preparation; time management; ability to stand for a long period of time; basic record keeping; inventory control.

Employee Offered Benefits

Medical, Dental, Vision, Life Insurance, Supplemental Life, Voluntary Long-Term Disability
Paid Time Off (PTO)
Paid Holidays
401(k) Retirement Plan with Company Match
Annual Bonus (Discretionary)

Salary: $20.00 per hour

Food Delivery Driver and Preparer
Chicago, IL

Food Delivery Driver and Preparer

Position Overview

The Food Delivery Driver and Preparer for the Central Kitchen will report to the Production Manager of the Central Kitchen. This position will be responsible for delivery of goods from our Central Kitchen location. In addition, this position will assist with ingredient preparation, production, and packaging after delivery is made to all stores.

Primary Job Functions (70%)

Minimum 5 days of deliveries of product to our delivery locations from our Central Kitchen.
Learn the store names and recognize store managers, receivers, and employees.
Ensure finished product meets the requirements for temperature, labeling, and quality standards.
Complete packaging in delivery bags and ensure cooling procedures are completed prior to delivery.
Record completed delivery orders accurately and immediately. Help with DPR recording and waste.
Receiving; food materials and supplies (frozen/chilled/dry), able to identify the quality and quantity of product.
Work with the team to ensure proper set-up and stocking of stations with all necessary supplies.
Work with the team to portion prep work for other shifts.
Maintain a positive and professional approach with the team.

Secondary Job Functions (25%)

Preparation of wasabi, ginger, vegetables, and imitation crab meat.
Preparing various types of products according to AFC’s guidelines and recipes on quality, portion size, presentation, labeling and food safety.
Production of up to 30 sushi packages per hour.
Ensure that all AFC’s recipes are maintained at the highest level of quality and consistency.
Ensure that all products are prepared in high quality and timely fashion.

Other Job Functions (5%)

Additional tasks, meetings, or events as assigned.

Qualifications

Education— High school diploma/GED preferred
Experience—
- - Entry level to 3 years Sushi Chef experience and safe handling of food.
  - Maintain a good driving record for 5 years.
  - Served Safe certified required.
  - Great communicator in a multicultural environment, reliable, and a quick learner.

Skills/abilities— available for overnight shifts; fluency in English; ability to lift and carry up to 50lbs; time management; familiar with deliver routes assigned, basic record keeping; inventory control; basic cutting skills, basic sushi ingredient preparation, and roll preparation; time management; ability to stand for a long period of time.

Employee Offered Benefits

Medical, Dental, Vision, Life Insurance, Supplemental Life, Voluntary Long-Term Disability
Paid Time Off (PTO)
Paid Holidays
401(k) Retirement Plan with Company Match
Annual Bonus (Discretionary)

Salary: $22.00 per hour

Temporary Sushi Chef (Canada)
Parksville, BC

Hot Food Field Supervisor (3 Positions)
Georgia, Louisiana, North Carolina

Desired Location

Hot Food Field Supervisor (3 Positions)

Position Overview

Hot Food Field Supervisor will directly supervise and coordinate activities of workers engaged in preparing and serving food.

Key Responsibilities & Duties

Be an inspiration and motivate daily excellence
Supervise and coordinate all culinary activities
Oversee guest services and resolve issues
Ensure a high quality of ingredients and food preparation
Building sales and executing promotional programs
Analyze sales trend and labor control
Recruit and interview potential prospective Franchisee
Interview, hire and train all field employees
Oversee the daily operation of food service staff
Monitor quality of products and services produced
Adjust daily schedules for shift personnel to ensure optimal efficiency
Manage inventory of ingredients and supplies
Maintain health standards for raw and finished products
Must be able to travel 95%+ of the time

Qualifications & Skills

ServSafe Food Safety Manager Certification required
Previous experience in food service or other related fields (3+ years of Multi-Unit Management experience preferred)
Knowledge of common food safety practices
Strong leadership qualities
Must be dependable, reliable and motivated
Ability to thrive in a fast-paced environment
Excellent written and communication skills
Strong attention to detail
Shift flexibility (must be able to work closing shifts, holidays, and evenings as needed)
Able to grasp, reach overhead, push, lift and carry up to 50 pounds

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Salary Range: $47,840 – $50,232.00 annually

Field Supervisor

Position Overview

Field Supervisor is responsible with managing AFCFC Corporate management food service counters and collaborating with the respective Assistant Regional Manager and Regional Manager. The position includes supervising, coordinating, and analyzing the operation of the assigned food service counter to function efficiently. These will include but not limited to the following: Sushi, Sizzling Wok, Steam Table, Noodle Bars and Hot Bowl operations.

Key Responsibilities & Duties

Food Service Counter Coordination (50%)

Manage operation task and hours
Build sales and execute promotions/program
Supervise opening/closing
Manage inventory
Handle customer’s complaints and feedback
Communicate with store management daily
Handle troubleshooting equipment problems
Analyze sales trend and labor control
Find potential prospective franchisee

Employee Oversight (30%)

Coordinate employee schedule and hours
Coordinate employee tasks
Interview, hire, train and supervise employees
Evaluate employees’ efficiency and productivity

Administrative Functions (20%)

Submit assignments (schedules, pays, etc.) for employees
Submit weekly data reports and business reports within company policy
Send/receive data reports from the store

Qualifications & Skills

Education: 4-year degree preferred
Experience: Minimum 3 years’ experience in the food service industry as a chef
Language: Fluent in English and computer skills
Travel: Business travel up to 80%+ of the time
Served Safe certified preferred
Must have excellent customer service skills/self motivated

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Regional Manager
California, Massachusetts, Tennessee, Washington, Washington, D.C.

Desired Location

Regional Manager

Position Overview

The Regional Manager will promote the sushi and other Japanese/Asian cuisines offered to customers/clients through the company’s values and missions with integrity, confidence, and knowledge. This position will also promote, develop, coordinate, and oversee all aspects of operations of an assigned region. The role will be working closely with Assistant Regional Managers, Field Supervisors, and franchisees in the business operations and will report to the Division Manager and General Manager. Essential functions of the position are listed below and must be performed with or without reasonable accommodation.

Key Responsibilities & Duties

To protect AFC brand by all division members in stringent compliance with AFC system standard.
To build strong and loyal account base by offering only approved products and services.
Review business operations of all concepts for all accounts. Discuss business operations, procedures, and strategies to franchisees and field management.
Manage and review scheduling for all field staff and Assistant Regional Managers.
Coordinate with Assistant Regional Managers and marketing department with opening locations and new concepts possibilities.
Organize and communicate effectively with all departments as necessary to ensure completion of all assigned tasks and projects.
Ensure Assistant Regional Managers and field staff training needs are met.
Maximize sales and profitability.
Communicate closely with Assistant Regional Managers and Field Supervisors on all aspects of operations.
Follow-up on training with technique learned and food safety guidelines.
Ensure all Assistant Regional Managers and Field Supervisors are fully competent on Hot Foods Operations.
Manage scheduling and maintaining of proper inventory for operations.
Make plans and set regional goals.
Develop training program for prospective franchisees and Field staff to master the “Art of Cooking.”
Manage and resolve operation’s critical issues even after hours, weekends, and holidays as necessary.
Occasionally oversee and evaluate the operations after hours and as necessary.
Represent the company in the field at all times by dressing and appearing in a neat, orderly, and well-groomed manner.
Perform other related duties as assigned.

Qualifications & Skills

Minimum of 4 – 6 years’ experience managing/supervising staff in a multi- unit environment
Must have previous experience in restaurant management and multi-line, preferably in sushi industry
Experience in prepared packaged food is a plus
Must be able to travel out-of-state for extended periods of time
Must have an excellent customer/client service skill
Must be a team player
Must have good communication, oral, and written skills
Excellent time management, scheduling, managerial, and organizational skills.
Excellent interpersonal skills with the ability to work well with a variety of personalities and under pressure.

Physical Demands

Prolonged periods standing and walking up to 8 hours or more
Frequent bending, lifting, pushing, pulling of products, material, etc.
Must be able to move/lift up to 50 pounds at times

Employee Offered Benefits

Medical, Dental, Vision, Life Insurance, Supplemental Life, Voluntary Long-Term Disability
Paid Time Off (PTO)
Paid Holidays
401(k) Retirement Plan with Company Match
Annual Bonus (Discretionary)

Salary: $62,400.00 – $72,072.00 per year
Work Location: Multiple Locations Open

Privacy Policy

*To download this as PDF, click here.

ONLINE / PUBLIC PRIVACY POLICY

Advanced Fresh Concepts Franchise Corp. (the “Company” or “we”) has developed this privacy policy out of respect for the privacy of our customers, visitors to our website, job applicants, and independent contractors. This policy describes the personal information we collect, use, and disclose about individual consumers, applicants, and contractors who visit or interact with this website, visit any of our offices, stores, facilities or locations, purchase or inquire about any of our products or services, contract with us to provide services, apply for a position of employment, or otherwise interact or do business with us.

Whenever you visit our website, we will collect some information from you automatically simply by you visiting and navigating through this site, and some voluntarily when you submit information using a form on the website, enroll in or subscribe to our newsletter or marketing communications, request information, or use any of the other interactive portions of our website. Through this website, we will collect information that can identify you and/or your activity.

Additionally, whenever you communicate, interact or do business with us, whether online or at any of our physical locations or facilities, or whether you are contracted to perform services for us or apply for a position of employment, we will be collecting personal information from you or about you in the course of our interaction or dealings with you.

This policy does not apply to our current and former employees and their family members, dependents, and beneficiaries; if you are a California resident who is a current or former employee of the Company or a family member, dependent, or beneficiary of any of our current or former employees, you may request access to our Employee Privacy Policy by sending an email to hr@afcsushi.com.

Collection of Personal Information and Sensitive Personal Information

Based on your specific transactions and interactions with us or our website, we will or may collect, and we have in the last 12 months collected, the following categories of personal information about you.

Category	Examples
Personal Identifiers	Name, alias, social security number, date of birth, driver’s license or state identification card number.
Contact Information	Home, postal or mailing address, email address, home phone number, cell phone number.
Account Information	Username and password for Company accounts and systems, and any required security or access code, password, security questions, or credentials allowing access to your Company accounts.
Commercial Transactional Data	Information regarding products or services provided, purchasing history.
Financial / Employment Data	Information collected through credit or financing applications, including employment history, company name, role, dates of employment, bank accounts.
Internet Network and Computer Activity	Date and time of your visit to this website; webpages visited; links clicked on the website; browser ID; browser type; device ID; operating system; form information downloaded; domain name from which our site was accessed; search history; and cookies; internet or other electronic network activity information related to usage of Company networks, servers, intranet, or shared drives, as well as Company-owned computers and electronic devices, including system and file access logs, security clearance level, browsing history, search history, and usage history.
Geolocation Data	IP address and/or GPS location, latitude & longitude.
Mobile Device Data	Information collected when you navigate, access or use any of our websites via mobile device, including device type, software type; data identifying your device if you access our business networks and systems, including cell phone make, model, and serial number, cell phone number, and cell phone provider.
Online Portal and Mobile App Access and Usage Information	Username and password, account history, usage history, file access logs, security clearance level, and any information submitted through the account.
Visual, Audio or Video Recordings	Your image when recorded or captured in surveillance camera footage or pictures of you taken on our premises or at our events or that you share with us; audio recordings of calls and virtual meetings as disclosed to you at the time of the call.
Pre-Hire Information	Information gathered on job applicants as part of background screening and reference checks, pre-hire drug test results, information recorded in job interview notes by persons conducting job interviews for the Company, information contained in candidate evaluation records and assessments, information in work product samples you provided, and voluntary disclosures by you.
Employment and Education History	Information contained in job applicants’ resumes regarding educational history, information in transcripts or records of degrees, vocational certifications obtained, and information regarding prior job experience, positions held, and when permitted by applicable law your salary history or expectations.
Facility & Systems Access Information	Information identifying you, if you accessed our secure company facilities, systems, networks, computers, and equipment, and at what times, using keys, badges, fobs, login credentials, or other security access method.
Medical and Health Information	Information related to symptoms, exposure, contact tracing, diagnosis, testing, or vaccination for infectious diseases (e.g., COVID-19), pandemics, or other public health emergency.
Inferences	Based on analysis of your activity on the website, we may develop inferences like for example: For job applicants, based on analysis of the personal information collected, we may develop inferences regarding job applicants’ predispositions, behavior, attitudes, intelligence, abilities, and aptitudes for purposes of recruiting and hiring assessments and decisions.

Of the above categories of Personal Information, the following are categories of Sensitive Personal Information the Company may collect from or about consumers, independent contractors, or applicants:

Personal Identifiers (social security number, driver’s license or state identification card number)
Account Information (your Company account log-in, in combination with any required security or access code, password, or credentials allowing access to the account)
Geolocation Data (IP address and/or GPS location, latitude & longitude)
Medical and Health Information

Personal information does not include:

Publicly available information from government records.
Information that a business has a reasonable basis to believe is lawfully made available to the general public by the consumer, independent contractor, or applicant, or from widely distributed media.
Information made available by a person to whom the consumer, independent contractor, or applicant has disclosed the information if the consumer, independent contractor, or applicant has not restricted the information to a specific audience.
Deidentified or aggregated information.

We may collect your personal information from the following sources:

You the consumer, independent contractor, or job applicant, when you visit the website and voluntarily submit information through forms on the website or social media, when you visit any of our stores or physical locations, when you purchase or inquire about any of our products or services, when you enter into a contract to perform services for us, or when you apply for a position of employment
Our employees, contractors, vendors, suppliers, guests, visitors, other consumers, and customers based on your interactions with them (if any)
We utilize cookies to automatically collect information about our website visitors
Surveillance cameras at our physical locations
Lead generators and referral sources
Credit and consumer reporting agencies
HR support vendors
Recruiters
Staffing agencies
Social media platforms
Company-issued computers, electronic devices, and vehicles
Company systems, networks, software applications, and databases you log into or use
Company systems, networks, software applications, and databases you log into or use in the course of applying for a position with the Company, interacting with our website, or otherwise interacting with us in any other capacity, including from vendors the Company engages to manage or host such systems, networks, applications or databases
Personal references and former employers (if you are a job applicant)
Schools, universities, or other educational institutions which you attended (if you are a job applicant)
From friends, family, or colleagues who choose to email you job postings that they think you may be interested in from our application platform or careers page

We may disclose your personal information with the following categories of service providers, contractors, or third parties:

Financial institutions
Lead providers
Product manufacturers/administrators
Government agencies
Promotional or other fulfilment vendors
Marketing support vendors and vendors that support managing or hosting the website
Recruiting firms, and/or staffing agencies
Consumer reporting agencies or credit reporting agencies
Talent acquisition management systems, and other vendors providing services for purposes of our human resources information system (HRIS) and management of job applicant data and recruiting process
Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants

We may collect your personal information for the following business purposes:

To fulfill or meet the purpose for which you provided the information.
To process and submit financing applications, including to apply for credit, or credit pre-qualification.
To process, complete, and maintain records on transactions.
To provide and communicate recall notifications to customers.
To schedule, manage and keep track of customer appointments.
To complete appraisals.
To maintain records of when customers decline a service or sale.
To respond to consumer inquiries, including requests for information, customer support online, phone calls, and in-store inquiries.
To provide interest-based and targeted advertising.
To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, services, or other information you requested or asked the Company to provide to you.
To improve user experience on our website.
To understand the demographics of our website visitors.
To detect security incidents.
To debug, identify, and repair errors that impair existing intended functionality of our website.
To protect against malicious or illegal activity and prosecute those responsible.
To verify and respond to consumer requests.
To prevent identity theft.
JOB APPLICANT PURPOSES:
1. To fulfill or meet the purpose for which you provided the information. For example, if you share your name and contact information to apply for a job with the Company, we will use that Personal Information in connection with your candidacy for employment.
2. To comply with local, state, and federal law and regulations requiring employers to maintain certain records, as well as local, state, and federal law, regulations, ordinances, guidelines, and orders relating to infectious diseases, pandemics, outbreaks, and public health emergencies, including applicable reporting requirements.
3. To evaluate your job application and candidacy for employment.
4. To obtain and verify background check and references.
5. To communicate with you regarding your candidacy for employment.
6. To keep your application on file even if you did not get the job applied for, in case there is another position for which we want to consider you as a candidate even if you do not formally apply.
7. To evaluate and improve our recruiting methods and strategies.
8. To engage in lawful monitoring of job applicant activities and communications when they are on Company premises, or utilizing Company internet and WiFi connections, computers, networks, devices, software applications or systems.
9. To engage in corporate transactions requiring review or disclosure of job applicant records subject to non-disclosure agreements, such as for evaluating potential mergers and acquisitions of the Company.
10. To evaluate, assess, and manage the Company’s business relationship with vendors, service providers, and contractors that provide services to the Company related to recruiting or processing of data from or about job applicants.
11. To improve job applicant experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.
12. To reduce the risk of spreading infectious diseases in or through the workplace.
INDPENDENT CONTRACTOR PURPOSES:
1. To fulfill or meet the purpose for which you provided the information.
2. To comply with state and federal law and regulations requiring businesses to maintain certain records (accident or safety records, and tax records/1099 forms).
3. To engage the services of independent contractors and compensate them for services (if any)
4. To evaluate, make, and communicate decisions regarding an independent contractor, including decisions to hire and/or terminate.
5. To grant independent contractors access to secure Company facilities, systems, networks, computers, and equipment, and maintain information on who accessed such facilities, systems, networks, computers, and equipment, and what they did therein or thereon.
6. To implement, monitor, and manage electronic security measures on independent contractor devices that are used to access Company networks and systems.
7. To evaluate, assess, and manage the Company’s business relationship with vendors, service providers, and contractors that provide services to the Company.
8. To improve user experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.
9. To reduce the risk of spreading infectious diseases in or through the workplace.

We may disclose your personal information for any one or more of the business purposes identified above.

We do NOT and will not sell your personal information in exchange for monetary or other valuable consideration. We do not share your personal information for cross-context behavioral advertising.

We do not and will not use or disclose your sensitive personal information for purposes other than the following:

To perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services.
To detect security incidents that compromise the availability, authenticity, integrity, and confidentiality of stored or transmitted personal information.
To resist malicious, deceptive, fraudulent, or illegal actions directed at the business and to prosecute those responsible for those actions.
To ensure the physical safety of natural persons.
For short-term, transient use.
To perform services on behalf of the Company.
To verify or maintain the quality or safety of a product, service or device that is owned, manufactured, manufactured for, or controlled by the Company, and to improve, upgrade, or enhance the service or device that is owned, manufactured by, manufactured for, or controlled by the Company.

Notice of Rights of California Residents to Limit the Use of Your Sensitive Personal Information

As provided by the California Privacy Rights Act, you have the right to limit our use or disclosure of your sensitive personal information to uses that are necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those services or goods. You have the full and free right to limit our use or disclosure of your sensitive personal information as defined by the California Privacy Rights Act. You may exercise your right to limit without fear of discrimination for doing so. To limit the use or disclosure of your sensitive personal information, you can do any of the following:

Click this link, “https://afcsushi.com/online-submission-form/”, to be taken to an online submission form.
Visit our headquarters office located in California at 19700 Mariner Avenue Torrance, CA 90503 to request a paper submission form.
If you are unable to submit a request to limit through any of the above methods, please call our main line at (310) 604-3200 for assistance and a representative will assist in meeting your needs.

You can have an authorized agent submit a request to limit on your behalf. To submit a request to limit through use of an authorized agent you must provide that agent with written permission signed by you to submit an opt-out on your behalf. The authorized agent may call the Human Resources Dept. at (310) 604-3200 to make the request to limit and for directions for submitting the proof of authorization and the authorized agent’s proof of identification to the Company. We maintain the right to deny any request from an authorized agent that does not submit sufficient proof that they have been authorized by you to act on your behalf.

A request to limit need not be a verifiable request. However, we may deny a request to limit if we have a good faith, reasonable, and documented belief that a request to limit is fraudulent. If we deny your request to limit, we shall inform you of our decision not to comply and provide an explanation as to why we believe the request is fraudulent.

Retention of Personal Information

We will retain each category of personal information in accordance with our established data retention schedule/policy. In deciding how long to retain each category of personal information that we collect, we consider many criteria, including, but not limited to: the business purposes for which the Personal Information was collected; relevant federal, state and local recordkeeping laws; applicable statutes of limitations for claims to which the information may be relevant; and legal preservation of evidence obligations.

We also retain other information related to business operations, security, legal compliance, claims handling, etc. consistent with our retention schedule/policy and as permitted by application federal, state, and local law.

We apply our data retention procedures on an annual basis to determine if the business purposes for collecting the information, and legal reasons for retaining the information, have both expired. If so, we will purge the information in a secure manner.

Third Party Vendors

We may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Subscribers or site visitors will never receive unsolicited e-mail messages from vendors working on our behalf.

Business Transfers

In the event we sell or transfer a particular portion of its business assets, information of consumers, contractors and applicants may be one of the business assets transferred as part of the transaction. If substantially all of our assets are acquired, information of consumers, contractors and applicants may be transferred as part of the acquisition.

Compliance with Law and Safety

We may disclose specific personal and/or sensitive personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect our employees or the public.

Use of Cookies and Other Tracking Technologies

Cookies are small files that a website may transfer to a user’s computer that reside there for either the duration of the browsing session (session cookies) or on a permanent, until deleted, basis (persistent cookies) that may be used to identify a user, a user’s machine, or a user’s behavior. We make use of cookies under the following circumstances and for the following reasons:

Provide you with services available through the website and to enable you to use some of its features
Authenticate users and prevent fraudulent use of user accounts
Identify if users have accepted the use of cookies on the website
Compile data about website traffic and how users use the website to offer a better website experience
Understand and save visitor preferences for future visits, such as remembering your login details or language preference, to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website
Track your browsing habits to enable us to show advertising which is more likely to be of interest to you, including advertising by third parties on our website

You may delete cookies from your web browser at any time or block cookies on your equipment, but this may affect the functioning of or even block the website. You can prevent saving of cookies (disable and delete them) by changing your browser settings accordingly at any time. It is possible that some functions will not be available on our website when use of cookies is deactivated. Check the settings of your browser. Below you can find some guidance:

External Links

Our website contains links to other sites. We are not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the Privacy Policy of any site you visit via a link from our website.

Passwords

The personal data record created through your registration with our website can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.

Children Under the Age of 16

We do not sell or share the personal information of consumers under 16 years of age.

How We Protect the Information that We Collect

The protection of the information that we collect about visitors to this website is of the utmost importance to us and we take every reasonable measure to ensure that protection, including:

We keep automatically collected data and voluntarily collected data separate at all times.
We use internal encryption on all data stores that house voluntarily captured data.
We use commercially reasonable tools and techniques to protect against unauthorized access to our systems.
We restrict access to private information to those who need such access in the course of their duties for us.

Rights Under the CCPA and CPRA

This section of the Privacy Policy applies only to California residents who are natural persons. If you are a California resident, you have the following rights pursuant to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

Right to Know. The right to request, up to 2 times in a 12-month period, that we identify to you (1) the categories of personal information we have collected about you going back to January 1, 2022, unless doing so would be impossible or involve disproportionate effort, or unless you request a specific time period, (2) the categories of sources from which the personal information was collected, (3) the business or commercial purpose for collecting, selling, or sharing this information, (4) the categories of third parties with whom we share or have shared your personal information;
Right to Access. The right to request, up to 2 times in a 12-month period, that we disclose to you, free of charge, the specific pieces of personal information we have collected about you going back to January 1, 2022, unless doing so would be impossible or involve disproportionate effort, or unless you request a specific time period;
Right to Delete. The right to request, up to 2 times in a 12-month period, that we delete personal information that we collected from you, subject to certain exceptions;
Right to Correct. The right to request that we correct inaccurate personal information (to the extent such an inaccuracy exists) that we maintain about you;
Right to Limit. The right to limit the use or disclosure of your sensitive personal information;
The right to designate an authorized agent to submit one of the above requests on your behalf. See below for how you can designate an authorized agent; and
The right to not be discriminated or retaliated against for exercising any of the above rights, including an applicant’s and independent contractor’s right not to be retaliated against for exercising the above rights.

You can submit any of the above types of consumer requests through any of the 3 options below:

Submit a request by emailing the Human Resources Dept. at hr@afcsushi.com.
Call our headquarters office main line at (310) 604-3200.
Complete a paper form, which can be requested at the headquarters office located at 19700 Mariner Avenue Torrance, CA 90503.

How We Will Verify That it is Really You Submitting the Request

If you are a California resident, when you submit a Right to Know, Right to Access, Right to Delete, or Right to Correct request through one of the methods provided above, we will ask you to provide some information in order to verify your identity and respond to your request. Specifically, we will ask you to verify information that can be used to link your identity to particular records in our possession, which depends on the nature of your relationship and interaction with us. For example, we may need you to provide your name, email, phone number, IP address, browser ID, amount of your last purchase with the business, and/or date of your last transaction with the business.

Responding to Your Right to Know, Right to Access, Right to Delete, and Right to Correct Requests

Upon receiving a verifiable request from a California resident, we will confirm receipt of the request no later than 10 business days after receiving it. We endeavor to respond to a verifiable request within forty-five (45) calendar days of its receipt. If we require more time (up to an additional 45 calendar days, or 90 calendar days total from the date we receive your request), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your verifiable request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

For a request to correct inaccurate personal information, we will accept, review, and consider any documentation that you provide, and we may require that you provide documentation to rebut our own documentation that the personal information is accurate. You should make a good-faith effort to provide us with all necessarily information at the time that you make the request to correct. We may deny a request to correct if we have a good-faith, reasonable, and documented belief that a request to correct is fraudulent or abusive. If we deny your request to correct, we shall inform you of our decision not to comply and provide an explanation as to why we believe the request is fraudulent.

Responding to Your Request to Limit the Use of Sensitive Personal Information

We will act upon a request to limit the use of sensitive personal information within fifteen (15) business days of its receipt. We will notify all third parties that use or disclose sensitive personal information of your request to limit and instruct them to comply with the request within the same time frame. We will notify you when this has been completed by mail or electronically, at your option.

If You Have an Authorized Agent:

If you are a California resident, you can authorize someone else as an authorized agent who can submit a request on your behalf. To do so, you must either (a) execute a valid, verifiable, and notarized power of attorney or (b) provide other written, signed authorization that we can then verify. When we receive a request submitted on your behalf by an authorized agent who does not have a power of attorney, that person will be asked to provide written proof that they have your permission to act on your behalf, and we will also contact you and ask you for information to verify your own identity directly with us and not through your authorized agent. We may deny a request from an authorized agent if the agent does not provide your signed permission demonstrating that they have been authorized by you to act on your behalf.

Other California Privacy Rights

The California Civil Code permits California Residents with whom we have an established business relationship to request that we provide you with a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please send an email hr@afcsushi.com, or write to us at the address listed below. Please mention that you are making a “California Shine the Light” inquiry.

Consent to Terms and Conditions

By using this website, you consent to all terms and conditions expressed in this Privacy Policy.

Changes to Our Privacy Policy

As our services evolve and we perceive the need or desirability of using information collected in other ways, we may from time to time amend this Privacy Policy. We encourage you to check our website frequently to see the current Privacy Policy in effect and any changes that may have been made to them. If we make material changes to this Privacy Policy, we will post the revised Privacy Policy and the revised effective date on this website. Please check back here periodically or contact us at the address listed at the end of this Privacy Policy.

Consumers With Disabilities

This policy is in a form that is accessible to consumers with disabilities. If you need further information/assistance, please contact the Human Resources Dept. at hr@afcsushi.com.

Questions About the Policy

This website is owned and operated by Advanced Fresh Concepts Franchise Corp. If you have any questions about this Privacy Policy, please contact us at hr@afcsushi.com or call (310) 604-3200.

Website Technologies

We strive to ensure that our website is accessible and functions properly at all times. However, AFC does not provide the technologies used to build its website and does not guarantee that this site will be uninterrupted, error-free, or free from viruses or other harmful components. We disclaim any liability for any disruption or non-availability of the website or any technical issues that may arise. Additionally, our website may contain links to third-party websites, services, or resources. We do not endorse and are not responsible for the content or availability of these external sites or services. We do not accept any responsibility or liability for any loss or damage that may arise from your use of them.

**This policy was last updated July 2024.

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