Product Management Coordinator

Position Overview

The Product Management Coordinator will function as a coordinator of franchise programs and assist in the execution of those programs. This position requires attention to detail, critical thinking, vision, and creativity in carrying out duties. Responsibilities will include daily activities, short-term, and long-term projects pertaining to client and franchisee matters. This position also requires close communication with the Division Managers and cooperation with various department personnel to ensure matters are completed accurately and on time.

Key Responsibilities & Duties

Primary Job Functions (95%)

1. Coordinate the prompt and accurate implementation of new products, promotions, and concept roll out.

      • Communicate with R&D Dept. to finalize the ingredients, container and equipment needed for new products, promotion, and concept.
      • Forecast the amount of food equipment and container needed for new items and promotions. Communicate with Distribution Team to calculate the time needed to prepare food and supplies for new items and promotions.
      • Communicate POS needs to the Graphics Supervisor for design creation, with specified deadlines.
      • Communicate with the Field Operation Dept. to explain the details of new products, promotions, and concept then support them to prepare for execution.
      • Manage all implementations related to the new product, promotions, and concept explain the status to Sales & Marketing Dept. and fix the start date.
      • Ensure each team lead is fully aware of current and upcoming product, and promotion, implementations

2. Communicate and provide suggestion to the General Manager regarding expansion, revision or discontinuance of products, promotions, and concepts.

      • Communicate regularly with Field Operation Dept. and Sales & Marketing Dept. to gather feedback from clients, customers and franchisees on products and concepts.
      • If necessary, visit the store to check the actual status of the products.
      • Gather competitor information regularly to understand the right prices and product trends.

Other Job Functions (5%)

      • Additional tasks as assigned

Qualifications & Skills

      • Associates degree required, Bachelor’s degree in related field preferred.
      • Three to five years of experience in an administrative role.
      • Excellent verbal and written communication skills.
      • Excellent interpersonal and customer service skills.
      • Proficient in Microsoft Office Suite or related software.
      • Excellent organizational skills and attention to detail.
      • Basic understanding of clerical procedures and systems such as recordkeeping and filing.
      • Ability to work independently.
      • Proficient with Microsoft Office Suite or related software.
      • Excellent organizational skills and attention to detail.

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision.