Position Overview

The Administrative Assistant under the Franchise Administration Team will assist and help support the processing of the client’s franchise agreements and other legal tasks in the department. S/he will facilitate the efficient operation of the assigned department by performing a variety of clerical and administrative tasks which includes direct communications with clients/franchisees.

Key Responsibilities and Duties

• • Handles the processing of franchise agreements and other legal documents accurately and in timely manner
  • In charged of contacting franchisees to obtain necessary documents, information, etc.
  • Handles the processing of sales transfer requests and assisting franchisees with filling out the documents correctly and accurately
  • Communicates and responds to franchisee inquiries relating to sales transfers and other legal matters
  • Maintains spreadsheet, record keeping, and database management
  • Responds to and resolves administrative inquiries and questions
  • Assists with filing, maintenance of records, and supports other clerical duties in the department
  • Performs other related duties as assigned

Qualifications & Skills

• • Associate’s degree; Bachelor’s Degree in related field preferred
  • One to three years of experience in an administrative role
  • Proficiency in Microsoft Office Word & Excel
  • Excellent organizational skills and attention to detail
  • Strong customer service skills
  • Able to successfully work in a busy, dynamic work environment

Physical Demands

• • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision.

Full time:  M-F (8:00am-5:00pm)

Salary range: $18.00 – $20.00/hour (DOE)