Position Overview

Hot Food Field Trainer/Supervisor will directly supervise and coordinate activities of workers engaged in preparing and serving food.

Key Responsibilities & Duties

• Be an inspiration and motivate daily excellence
• Supervise and coordinate all culinary activities
• Oversee guest services and resolve issues
• Ensure a high quality of ingredients and food preparation
• Building sales and executing promotional programs
• Analyze sales trend and labor control
• Recruit and interview potential prospective Franchisee
• Interview, hire and train all field employees
• Oversee the daily operation of food service staff
• Monitor quality of products and services produced
• Adjust daily schedules for shift personnel to ensure optimal efficiency
• Manage inventory of ingredients and supplies
• Maintain health standards for raw and finished products
• Must be able to travel 95%+ of the time

Qualifications & Skills

• ServSafe Food Safety Manager Certification required
• Previous experience in food service or other related fields (3+ years of Multi-Unit Management experience preferred)
• Knowledge of common food safety practices
• Strong leadership qualities
• Must be dependable, reliable and motivated
• Ability to thrive in a fast-paced environment
• Excellent written and communication skills
• Strong attention to detail
• Shift flexibility (must be able to work closing shifts, holidays, and evenings as needed)
• Able to grasp, reach overhead, push, lift and carry up to 50 pounds

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview

This position will work together with an enthusiastic team whose primary objective is to help the people within AFC Franchise System. A highly people-oriented position with daily interactions via in-person, phone, and email. This unique placement will allow for a wide exposure in dealing with all departments and various work types. The role also offers both daily-routine tasks and opportunity to work on special ad-hoc projects or assignments with a work environment that is team-based, goal-focused, and acuity-driven.

Key Responsibilities & Duties

• Handle the inquiries of business partners or direct them to the appropriate persons based on their needs
• Disseminate memorandums, policy updates, internal briefings
• Manage projects and/or contribute to team work
• Operate electronic mail systems and coordinate the flow of information internally or with other organizations
• Locate and attach appropriate files to incoming correspondence requiring replies
• Prepare and mail documents
• Create, maintain, and enter information into databases
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
• Maintain scheduling and event calendars
• Coordinate conferences, meetings, or special events, such as company training
• Arrange conference, meeting, or travel reservations for office personnel
• Help develop or maintain internal or external company websites
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents
• Learn to operate new office technologies as they are developed and implemented
• Use computers for various applications–data management, word processing, etc.
• Operate office equipment such as fax machines, copiers, or phone systems.

Qualifications & Skills

• MS Excel – High Proficiency
• Experience with Python, SQL, HTML or similar software
• Familiarity with MS Dynamics or Access (preferred)
• Highly organized, accurate, and diligent
• Ability to work in a fast-paced and socially dynamic environment

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview

This role will assist in the tasks related to AFC’s sushi labeling system, commonly known as the label machine. The selected candidate will be provided with training to successfully complete the responsibilities of providing over the phone troubleshooting and technical support to sushi bar franchisees and/or their hired chefs and AFC field personnel, processing of requests for replacement equipment and/or parts, and record-keeping of label machine service warranty activation, renewals, and current status.

Key Responsibilities & Duties

Primary Job Functions (70%)
• Answer inquiries from franchisees and AFC field personnel regarding the label machine.
• Trouble shoot and provide technical support of label machine via email, phone, and online messaging. Update monthly log book as needed.
• Submit requests for equipment replacement (printer /tablet/Bluetooth) to the warranty servicing company.
• Handle requests for parts replacement and process shipment (cables / power supply).
• Update label machine service warranty files.
• Input franchisee username/password information for tablet system program.

Secondary Job Functions (20%)
• Assist in inventory control and ordering of spare parts—scanner cable, scanner power supply, printer power supply.

Other Job Functions (10%)
• Additional tasks and projects as assigned.

Qualifications & Skills

• Associate’s or Bachelor’s Degree to a related field is required
• At least 1 year of customer service experience is required
• English fluency / Ability to speak Burmese or Korean, or Chinese is a plus
• Proficient to Advanced Knowledge of Microsoft Excel
• Ability to work in a fast-paced environment

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits, basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview

Creative Design Assistant will be responsible for the day to day functions of creating designs for food service layouts and various point of sales (POS) materials, including but not limited to color menus, mini posters, indoor banners, A-frame sign panels, overhead signs, package stickers, package sleeves, and specialty labels. Additional responsibilities include producing the artistic elements (photos and designs) to be utilized in proposals of promotions, new concepts, and action plans, and as well as collaborating on the preparation of product recipe instructions.

Key Responsibilities & Duties

Primary Job Functions (70%)

• Design AFC requested and client requested POS materials.
• Procurement of stock photos or taking photos in-house, of new recipe items (AFC Executive Chef will make items).
• Manipulate photo images using photo/graphic design software and rendering artistic elements to create requested POS materials.
• Prepare product recipe instructions—take product photos and compile details after AFC Executive Chef makes the products and provides net weight and ingredient details.
• Create artistic rendering of sushi bar mock-up designs for inclusion in proposals to clients, as needed.
• Submit finished designs to R&D Director for approval.
• Maintain an organized system for all POS and artistic designs for quick retrieval based on store, promotion, and product category designations, among others.

Secondary Job Functions (25%)

• Shoot and edit video clips for instructional purposes.
• Assist in resource coordination for participation in videos.

Other Job Functions (5%)

• Additional tasks and projects as assigned.

Qualifications & Skills

• Bachelors degree in Business Administration, emphasis in Advertising or Marketing preferred.
• Minimum 2 years of office experience or internship related to Creative Design, preferably in the food industry.
• Must be proficient in Adobe Photoshop and Adobe Illustrator.
• Must have excellent oral and written communication skills and able to communicate effectively on an professional level with management and peers.
• Must take initiative and be able to work efficiently with minimal supervision.
• Must be a quick learner
• Must be detail oriented
• Must be able to approach all tasks in a systematic, disciplined, accurate and thorough manner
• Must be able to work in a fast-paced environment

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits, basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview

Reporting directly to the officers of the company, the Director of Sales and Marketing is responsible for the sales and marketing team and strategy to develop existing clients and enter new markets. This role will be responsible for creating and communicating clear objectives for the sales and marketing division and team members while working with the company’s executives to develop actionable business plans and goals. This is an exciting opportunity for an experienced sales professional to bring his/her unique set of skills and relationships to a dynamic and growing company.

The ideal candidate has a strong background and demonstrated experience in sales and business development in a B2B and/or professional services setting, mainly working with senior level decision makers in the supermarket and food service industries. He/she will have the ability to build relationships and develop networks, along with highly developed account management skills. AFCFC is seeking a confident, resourceful and self-initiating team-player with the ability to thrive in a fast-paced work environment and drive projects forward while also working collaboratively to achieve shared goals. He/she will be expected to manage clients independently, make important decisions about sales approach and network development while also leveraging the strengths of the AFCFC team to deliver the high-quality service and product that defines AFCFC’s reputation. Specific duties and responsibilities include:

Key Responsibilities & Duties

• Responsible for the overall management of all strategic and operational marketing and customer relationship activities.
• Planning and coordinating the implementation of business plans and the penetration of new markets.
• Develop creative outreach strategies to attract and retain clients.
• Develop financial growth targets; clearly communicate vision and hold team accountable for hitting goals.
• Complete development plans for each direct report and evaluate performance.
• Able to effectively communicate AFCFC’s core capabilities, services and differentiators.
• Work cross-functionally with internal teams to support and close new business deals.

Qualifications & Skills

• Bachelor’s Degree, 10+ years of professional work experience in sales, business development, or marketing.
• Exceptional relationship management skills and the ability to build and grow connections with people of all types and backgrounds.
• Excellent verbal and written communication skills.
• Highly organized and detail oriented, with the ability to keep multiple projects and client engagements active at once.
• Effective people management skills with the ability to empower, coach, and lead high performing teams.
• Ability to make decisions, such as prioritizing relationships to develop, negotiating with clients (external and internal), and overcoming obstacles with minimal supervision.
• Interest in working as part of a growing company, with awareness about the opportunities and challenges that come with a highly adaptive environment.
• Dynamic and engaging, with a sense of humor and ability to no take oneself too seriously.
• Ability to travel up to 50%, including international and domestic flight, overnight stays, local travel, travel on short notice, and other travel deemed necessary by the company.
• Valid and current driver’s license with a personal vehicle sufficiently reliable to meet the requirements of the job.

Compensation & Benefits

Compensation and benefits for this position are highly competitive and commensurate with experience. AFCFC’s benefit package includes group medical, dental, and vision health benefits; flexible PTO, paid holiday, and 401k retirement plan with company match provision.

Position Overview

Field Supervisor is responsible with managing AFCFC Corporate management food service counters and collaborating with the respective Assistant Regional Manager and Regional Manager. The position includes supervising, coordinating, and analyzing the operation of the assigned food service counter to function efficiently. These will include but not limited to the following:  Sushi, Sizzling Wok, Steam Table, Noodle Bars and Hot Bowl operations.

Key Responsibilities & Duties

Food Service Counter Coordination (50%)

• Manage operation task and hours
• Build sales and execute promotions/program
• Supervise opening/closing
• Manage inventory
• Handle customer’s complaints and feedback
• Communicate with store management daily
• Handle troubleshooting equipment problems
• Analyze sales trend and labor control
• Find potential prospective franchisee

Employee Oversight (30%)

• Coordinate employee schedule and hours
• Coordinate employee tasks
• Interview, hire, train and supervise employees
• Evaluate employees’ efficiency and productivity

Administrative Functions (20%)

• Submit assignments (schedules, pays, etc.) for employees
• Submit weekly data reports and business reports within company policy
• Send/receive data reports from the store

Qualifications & Skills

• Education: 4-year degree preferred
• Experience: Minimum 3 years’ experience in the food service industry as a chef
• Language: Fluent in English and computer skills
• Travel: Business travel up to 80%+ of the time
• Served Safe certified preferred
• Must have excellent customer service skills/self motivated

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision

Position Overview

Temporary Chefs’ assignments are in various AFCFC sushi bars around the nation. Responsibilities include operating sushi bar and/or hot foods service counters under AFC corporate management (AFC Mgmt.) until assignment ends. Training will be provided during a 2-week orientation at AFC Headquarters.

Key Responsibilities & Duties

• Open sushi bar and/or hot food service counter i.e. Sizzling Wok, Steam Table or Hot Bowl
• Make sushi items and/or hot foods
• Post applicable promotional displays (posters, banners, etc.)
• Promote food product by demonstration/sampling
• Close sushi bar and/or hot food service counter
• Other duties as assigned

Qualifications & Skills

• High school diploma/GED preferred
• Minimum 3 years experience as a sushi chef
• Knowledge of sushi making and safe handling of food
• Served Safe certified preferred
• Must have excellent customer service skills
• Must take initiative and be able to work efficiently with minimal supervision
• Must be detail oriented

Position Overview

Regional Manager will oversee regional location including but not limited to Universities, Supermarkets, and Business accounts for our sushi bar operations. This role will support and train our contracted Franchisee’s in business growth for their operations in sales, food safety, and overall product quality. Regional Manager’s position will also assist the operation to adherence to all company standards and procedure, and also build relationships with our clients.

Key Responsibilities & Duties

• Meet sales, profit, quality and customer service goals
• Monitor product quality, sanitation/HACCP protocols and product compliance
• Train, develop, and motivate company Chefs and Contractors
• Visit stores regularly to inspect store operations
• Conduct annual performance appraisals
• Resolve client and customer satisfaction related issues
• Interface with existing clients to maintain satisfaction and retention
• Coordinate with AFC and clients for staffing and adhering to new store FDA regulations
• Travel 60% within your region
• Other duties as assigned

Qualifications & Skills

• Serv-Safe Certificate or County Food Managers Card
• Food Managers Certificate
• Bachelor’s Degree or related experience
• Proficiency in Microsoft Office
• Management experience
• Sushi experience preferable
• Strong organizational, written, and communication skills

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision